Seller Performance

[RustyShackelford]

Does anyone know how to get in touch with seller support faster? Had an account suspended, appealed and havent heard anything back, its been many days, usually get a reply within 24 hours.

[BaggaDonuts]

Good luck bro. I waded through a month and a half of back and forth with an account suspension for the whopping TWO complaints out of several hundred orders, and submitting my 'Plan of Action' and getting nothing but the same canned response. Eventually they gave up on me and perm-banned me.

[RustyShackelford]

Originally Posted by BaggaDonuts

Good luck bro. I waded through a month and a half of back and forth with an account suspension for the whopping TWO complaints out of several hundred orders, and submitting my 'Plan of Action' and getting nothing but the same canned response. Eventually they gave up on me and perm-banned me.

how long was it before their initial response?

[elmo]

Through the case log you can open another case message or email them through the seller contact link.

Additionally you can email them via email seller-performance@amazon.com