What did I do wrong here?

[TrustTheProcess]

Ok, here's what happened. I opened a new account. Redeemed a gift card after a few days. They took away my balance because of "account security reasons".
I used a Dedicated IP, tested 100% anonymity on whoer.net. Never had a problem like this before. I'm using Opera browser. Any idea why this happened?

[e2free]

It's your GC

[TrustTheProcess]

Originally Posted by e2free

It's your GC

It's not, they confirmed it to me that there's a problem with the account not the GC.

[e2free]

Yes they say this but it's more likely gc