appeal restricted product removal for legit item

[user3657]

I have had a handful of product removals this year alone due to BS bot reasons. I know they are BS reasons because Amazon sells them and when they are taken down the entire page is not found which is normal but then a week later the page is fixed by Amazon. One asin was flagged as a media streamer which is incorrect.

There is no appeal button, just says please remove any similar items within 48hrs or xxxxx....

Is there anything I need to do? I want to make sure my account is safe from these bot mistakes.

[e2free]

What product you sell
If it's removed by Amazon it's not removed by bot
Make Sure you review and remove other similar items before they shutdown your account

[user3657]

Originally Posted by e2free

What product you sell
If it's removed by Amazon it's not removed by bot
Make Sure you review and remove other similar items before they shutdown your account

Yes they are incorrectly taken down from bots. A week later Amazon will fix the issue and then all of a sudden the page goes from not found to being restored. For example I just had a product taken down because it was flagged as a media streamer, which is banned, but its not a streamer! Either amazon or another seller fixed the issue and the page is back up but my question is how do I go about getting this issue removed from my account?

[SaiJin]

I saw that there were a mistake / error made by amazon on a huge number of accounts which were then restored by the 26th... could this be part of your issue?

[e2free]

Originally Posted by user3657

Yes they are incorrectly taken down from bots. A week later Amazon will fix the issue and then all of a sudden the page goes from not found to being restored. For example I just had a product taken down because it was flagged as a media streamer, which is banned, but its not a streamer! Either amazon or another seller fixed the issue and the page is back up but my question is how do I go about getting this issue removed from my account?

Contact seller performance team
They don't normally accept their mistake

[quietstorm]

Seller Performance is the team that by far contributes to an account's annotations. Write an email to them:

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To: Seller-performance@amazon.com
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Subject: [Store Name] | Request to annotate account
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Dear Seller Performance Team,

We are writing to you to inform you that we have recently fallen victim to having product listings on ASINs which have been incorrectly taken down. We know that there was no validity to the ASINs being removed from the catalog because they appeared just a short time after they were removed. Some of the reasons for these removals were:

-Amazon mistakenly flagging a product detail page as having a media streamer
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We are honest sellers and comply with all of Amazon's guidelines. We are committed to providing the best possible buyer experience. Kindly review the instances provided to you to validate that what we are writing to you about is true and then annotate our account to reflect accordingly.

Regards,

[Store Name]

[user3657]

Originally Posted by SaiJin

I saw that there were a mistake / error made by amazon on a huge number of accounts which were then restored by the 26th... could this be part of your issue?

I dont think so, I have a couple take downs from this year alone, that were mistaken taken down and then fixed. I think the recent maga take down is from the recent shooting in FL.

I did see something about Amazon going after "ar 45" or something like that could be considered a gun, so if for example you were selling a candy that looked like an ar45 and had that in your title it would be taken down by the bots.

[4rench]

Any luck on recovering your listing?