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  #23  
Old 07-31-2018
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Default Re: Ridiculous suspension on sellers account

Quote:
Originally Posted by agray34 View Post
I did not email the jeff email. I have read many opinions that you should only email the jeff email once seller performance denies you.
At this point you waited long enough. Email and don’t think twice. Remember short, well written, and to the point. Check spelling and grammar.
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  #24  
Old 08-02-2018
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Default Re: Ridiculous suspension on sellers account

Update: Received the exact same email from seller performance which is obviously automated or a pre-set template...Back to the waiting game...
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  #25  
Old 08-25-2018
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Default Re: Ridiculous suspension on sellers account

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Originally Posted by agray34 View Post
Update: Received the exact same email from seller performance which is obviously automated or a pre-set template...Back to the waiting game...
Did they reinstate you? Or still waiting
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  #26  
Old 08-25-2018
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Default Re: Ridiculous suspension on sellers account

Any update? Write to Seller Escalation Team at jeff@amazon.com
Explain your situation in short. I hope your account will be reinstated.
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  #27  
Old 09-26-2018
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Default Re: Ridiculous suspension on sellers account

Any update on this issue
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  #28  
Old 09-26-2018
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Default Re: Ridiculous suspension on sellers account

Initial appeal was denied. Then escalated to jeff@ and was re-instated a week later.
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  #29  
Old 09-26-2018
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Default Re: Ridiculous suspension on sellers account

What did you write to Jeff and what did they say exactly?
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  #30  
Old 09-26-2018
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Default Re: Ridiculous suspension on sellers account

My circumstances are different from many others. A supplier did not verify an invoice out of concern that a random person was calling. We than had a letter from our supplier which we included that stated we are authorized to sell the brand. Once it his Jeff escalations, they turned it back on without any explanation besides "you may now sell on amazon again"
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  #31  
Old 09-26-2018
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Default Re: Ridiculous suspension on sellers account

Gotcha! I've seen this happen before with the supplier.

So I'm glad you got it sorted out.
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  #32  
Old 09-26-2018
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Default Re: Ridiculous suspension on sellers account

It does seem they are calling to verify invoices more and more often these days.

Good work agray
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  #33  
Old 09-27-2018
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Default Re: Ridiculous suspension on sellers account

Good work agray
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