Competitor left a bad review....

user3657 · #1 12-23-2018

and used specific words such as "⊗⊗⊗⊗" and "inauthentic" . Anyone have any idea how long till the bots pick it up and what I should expect?

WasTopRatedThenBanned · #2 12-23-2018

I maybe wrong, but if you can prove it was a competitor i would just contact amazon. Be sure to have docs ready though just in case.

rsot · #3 12-23-2018

Agree with contacting Amazon...unless his remarks are valid...

#4 12-23-2018

Get your docs/invoices in line and ready for requests by amazon and you'll be fine

user3657 · #5 12-25-2018

I already have docs ready from a pq review 2 months ago, in which they even called to verify.

Maybe that helps, i dont know. Its been 2 weeks and nothing yet. Does that mean i am clear? I suspect the bots get it right away. Anyone have experience?

#6 12-26-2018

well pq review is a nightmare to deal with, even having a website alongside invoices can still get denied.

2 weeks should be cleared but you typically receive the email from amazon letting you know the review is complete / you may now sell etc

user3657 · #7 12-26-2018

Quote:

Originally Posted by Beautiful

well pq review is a nightmare to deal with, even having a website alongside invoices can still get denied.

2 weeks should be cleared but you typically receive the email from amazon letting you know the review is complete / you may now sell etc

So if the bots did not pick the review up and its been 2 weeks it should be good?

#8 12-26-2018

Yep you should be fine, keep it safe and avoid whatever items originally caused that pq review