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  #1  
Old 01-12-2019
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Default What to do if Amazon asking for invoices for items not sold yet?

Hi.

Amazon ask me to send them invoices to check authentic for items i am not sold yet. the reason them ask that is maybe because i have list them and Amazon want a approved for that items (My app just sync EAN's from supplier to my inventory, i am not was try to force list a not approved items) but i have not sold them yet.. and all of them authentic..


We received your submission but do not have enough information to reactivate your ability to sell on Amazon at this time. Please address the following concern(s):

You are offering items that may be inauthentic. A list of these items is provided below:

-------------------------------------
ASIN: XXXXXXXX XXXXXXXX XXXXXXXX
-------------------------------------


"Please send us the following information:
-- Copies of invoices, receipts, contracts, delivery orders, or authorization letters from your supplier issued in the last 365 days. The quantity of items shown should match your inventory.
-- If you are not the brand owner, provide an authorization letter and a complete set of documentation, including authorization letters, to prove a valid supply chain.
-- If you are the brand owner, provide a copy of the brand registration certificate, and business license or personal identity card.
-- Contact information for your supplier, including name, phone number, address, email, and website.

You can send .pdf, .jpg, .png, or .gif files. These documents must be authentic and unaltered. We may call your supplier to verify the documents. You may remove pricing information, but the rest of the document must be visible.
"

Last edited by booras; 01-12-2019 at 12:45 PM.
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  #2  
Old 01-12-2019
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Gotta provide them to sell the product, or move onto a different one
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

The account is INACTIVE now, how to provide them to sell the products? can i buy the products from my supplier after got suspended and send them the invoices?

Thanks,
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Old 01-12-2019
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Not approval seller, stop contact me for invoices!
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

You can do that but there is not guarantee that they will be accepted. My legit ones were denied.
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

You did as they ask for? exactly the as the Quantity you have in your inventory and etc?
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Yes invoice should match the quantity you have in stock plus sold or even exceed it. But this is not the real problem.
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

What is the real problem?
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Amazon is constantly asking for invoices. From what I read on the forum and my experience it could on the 1st month of account opening or it could be 1 year after. And the real problem is that sometimes they decide to deny legit invoices just because they do not like something... So after all the work one have put in the account they leave you hanging with legit stock and hold your money! It seems that the only people who will be making any money off amazon are the ones who are selling amazon services on the forum.
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Authentic invoices will help? for this items
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

With me success rate have been only 50% one of my invoice was rejected being authentic. But booras please update us if you decide to use authentic invoices and if they approved them....
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Quote:
Originally Posted by booras View Post
Authentic invoices will help? for this items
You can try keep us posted.
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  #13  
Old 01-13-2019
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Have send them yesterday. waiting for answer.
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Best of luck let us know how it goes
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Old 01-14-2019
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

New. Send them Invoices and they still ask for Invoices..
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Quote:
Originally Posted by booras View Post
New. Send them Invoices and they still ask for Invoices..
Seems they do not accept them. They will keep asking if you send them the same documents. Same happened to me...

Last edited by auga; 01-14-2019 at 09:28 AM.
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Old 01-14-2019
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

And nothing to do?
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Quote:
Originally Posted by booras View Post
And nothing to do?
It depends. Did you provide them creative invoices or real ones as you stated you could buy from your supplier?

Last edited by auga; 01-14-2019 at 11:07 AM.
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  #19  
Old 01-14-2019
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Real with correct name and address as in my Amazon account,
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  #20  
Old 01-14-2019
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Now after send it in another format and not camera shot (now is scanned) i got this email:

:Hello,

We are still reviewing your account. We will send you an email when we finish the review.
Sincerely,
Seller Performance Team"

This is OK?
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  #21  
Old 01-14-2019
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Give them about 1 business day. Then let us know what happens
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Default Re: What to do if Amazon asking for invoices for items not sold yet?

Quote:
Originally Posted by booras View Post
Now after send it in another format and not camera shot (now is scanned) i got this email:

:Hello,

We are still reviewing your account. We will send you an email when we finish the review.
Sincerely,
Seller Performance Team"

This is OK?
I really hope it works for you. Mine did not work were legit too.
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