I have been using a stealth account for 6 months or so and selling is going just fine, no issues. However, today I went to go buy something with the buyer account and it triggered this crap.
I'll post the email below, but basically it triggered a temporary hold on the account and of course it means I can't log into seller account either until it's cleared.
The complication is that the credit card I have on file is an employee card on my main amex account. The employee card is not one I've used before, but the address doesn't match the billing address I used and it doesn't match the credit card statement. The credit card statement doesn't even list the credit card and number that was used as it only lists my main card number and name since I haven't used this particular credit card at all since last year. So now I really am going to have trouble getting this hold cleared. In the future I will definitely set it up better, but for now, how the heck do I go about getting this hold cleared? Any advice? Do I get creative with the credit card statement? If so, do I list the address on the amazon account even though it showed as mismatched in amazon's credit card response I'm guessing?
Got the following email:
Email subject: Your Amazon account is temporarily on hold
Hello,
We have detected unusual activity on your Amazon account, for this reason, we have temporarily placed it on hold and canceled any pending orders or subscriptions.
To restore access to your account, sign in and follow the on-screen instructions. You will have the option to upload a document with the required information to verify your account. Once you have provided this document, we will review it and respond within 24 hours.
When uploading a document to verify the ownership of a payment method, be sure that the name, address, payment type, and relevant transaction information are clearly visible. For your security, only display the last 4 digits of the payment method number.
Please complete our survey to rate your experience and help us improve this process. This survey is hosted by Qualtrics, an external survey platform, so the following link does not lead to an Amazon page:
https://amazoninteu.qualtrics.com/jf...O6jE5FVbTBvLAq
Your responses are subject to the Amazon Privacy Notice:
https://www.amazon.com/gp/help/custo...?nodeId=468496
If you have any concerns about the authenticity of this email, or to find out more about the Amazon survey program, please visit the Amazon Consumer Survey Emails help page:
https://www.amazon.com/gp/help/custo...2682210&sr=1-1
How can I verify if this email is from Amazon?
Amazon emails are always sent from @amazon.com.
Account Specialist
Amazon.com
https://www.amazon.com 
Amazon detected suspicious activity 
