Forum

how does amazon verify supplier
 

Creating Amazon, ebay and etsy are a relatively simple. 98% success rate. I have everything down to an art expect the invoice creation for Amazon. Couple of years ago they used to go through fine. Lately, weather it's providing invoice for upgating a product or to revive a suspended listing it doesn't work.

providing amazon with invoices with legit company info doesn't work. Some say they contact the number, (i've created a company with website etc, never received a phone call from them) some say they look up their trading license number.

I need to know whos been able to bypass this and how it's done, if exchange i'm willing to provide you will all the knowledge I have, be it opening account, maintaining, helping with verification , tax, inform or whatever you need.

Thank you in advance.

Re: how does amazon verify supplier
 

It has to be a legit whoelsaler,manufacturer or distributor
also you have to have an account with them.

Re: how does amazon verify supplier
 

They need to be a know supplier

Have you got any legit suppliers for your items?

Re: how does amazon verify supplier
 

thanks for your reply. No legit invoice from suppliers. But the invoice I created have info from legit distributors which wasn't accepted.

Does Amazon have a list of suppliers? I looked into amazon sellerapp which is meant to show you suppliers they've approved, but couldn't find anything. I'm thinking if they're already approved from amazon, then it could simplify the review?

Do your invoice state Commercial invoice? Does it include the trading license?

Re: how does amazon verify supplier
 

By now AMZN has a ****load of phony suppliers created by AMZN third party sellers.
It wants a legit wholesaler/distributor or manufacturer and you have to have an account with them.
what are you selling?

Re: how does amazon verify supplier
 

I'll look into creating an account with a supplier. Do you know a website that list all diff suppliers for varied products?

Re: how does amazon verify supplier
 

Autodesk, products.

I can create listings and sell, not an issue. Just like to be able to revive suspended listings because 1 ldoit out of 100s complaint that they could'nt get it to work. this has happened a few times and i'm amazed how Amazon just looks into one complaint and disregards the many other satisfied customers.

Re: how does amazon verify supplier
 

which products are you more interested?

Re: how does amazon verify supplier
 

Autodesk products. Have a seller, but it's not entirely above board, so I can't get invoices.. can u help?

Re: how does amazon verify supplier
 

So normally the best way to get an authentic invoice is to open a wholesale account with the manufacturer. Software companies don't typically have small authorized resellers so that's probably a no-go.

If your invoices meet all the requirements and are still being rejected it's probably just a no-go to appeal anything for that brand. Best you can do is move the listing to another account when it gets suspended.

Re: how does amazon verify supplier
 

Didn't really read but I've had Amazon call my supplier personally to verify my invoices...

Re: how does amazon verify supplier
 

I've put my phone number on invoices before, they get rejected without a phone call.

Re: how does amazon verify supplier
 

How did you know?

I have never seen it mentioned here or on the AMZ forums that they had confirmed to the seller that they'd been in touch with a supplier.

In any event, I find it almost impossible to believe that a supplier would discus a customers private account with a third party given the data laws most countries have in place.

The best Amazon could do is to merely call a supplier to confirm they exist, I'm simply not having it that individual accounts are discussed. Even then I do not believe they would share that information with the seller.

Re: how does amazon verify supplier
 

seems very low chance - you certain it was AZ? and not someone else who got his/her hand on your info....as an example

Re: how does amazon verify supplier
 

I did speak to account health once, and they said one of the reasons they rejected the invoice is they tried calling the supplier and nobody picked up.

Of course, those people have their heads up their ass most of the time so whether or not the phone call actually happened is questionable.

Re: how does amazon verify supplier
 

I've not had any experience of it myself but that's how I see it. A quick call to check the supplier is bona fide, nothing more.

Re: how does amazon verify supplier
 

I feel like an actual phone call is very rare. Knowing how metric oriented these people work, they probably just check the box that says "phone call made, no answer" without actually making the call to push off the problem to someone else.

Re: how does amazon verify supplier
 

Some brands amazon won’t accept any invoice since last month. Maybe they are trying to sell the brand themselves now

Re: how does amazon verify supplier
 

Wouldn't surprise me in the slightest.

They decimated third party DVD sellers with these tactics.

Re: how does amazon verify supplier
 

You talking about coach? There were a lot of posts on the seller forums about Amazon cutting off all 3P sellers from selling coach products.

Re: how does amazon verify supplier
 

Did you end up figuring this out with the invoices ?
I’m in the same situation

Re: how does amazon verify supplier
 

Coach products ,like in Coach designer handbags ?
There are many ⊗⊗⊗⊗ Coach products out there,all AMZN needs to do is contact Coach.

Re: how does amazon verify supplier
 

OP hasnt been active in quite some time

Re: how does amazon verify supplier
 

Are there any tips on editing invoices ?
What are the chances Amazon actually calls the supplier to verify ?

Do I have a better shot coming clean about not sourcing my products from authorized distributors. Or do I have a better chance editing invoices ?

I sell about 150k a month…

Re: how does amazon verify supplier
 

I'm pretty sure they call suppliers. I've had a situation where my supplier delivered all but one product I ordered. Amazon rejected the brand request on that specific product that wasn't fulfilled. This is my guess, but I think they go through each line item on the invoice with the supplier.

Re: how does amazon verify supplier
 

Did your supplier tell you this ?

Re: how does amazon verify supplier
 

I cannot imagine Amazon calling a wholesaler about a private account and expecting any kind of info. Any claims they do are, as far as I'm concerned, hearsay as there's no evidence whatsoever that they do.

If my suppliers divulged a shred of info about my account with them they'd be hearing from my solicitor - Data Protection is a serious business nowadays.

IMO they have ways to validate the likelihood an invoice is legitimate without picking up the phone.

Re: how does amazon verify supplier
 

No, just using process of elimination and came up with this theory. Out of 10 products I ordered, 9 were delivered. The one product that wasn't delivered was rejected. See message below. Again, all theory..


Hello,

Thank you for your application to sell xxxx products. We have reviewed the documentation and information that you provided and determined that you are not eligible to sell xxxx products.

We took this action to ensure the mutual success of our sellers and buyers.

-- You have provided an invoice that has not been fulfilled by the supplier. Please work with your supplier to obtain an invoice that has been fulfilled.

Re: how does amazon verify supplier
 

do not dramatize , all accepted suppliers have an agreement with amazon under which they must disclose this information

amazon have been doing it for several years , they have been forcing third party companies to report information on amazon sellers to amazon and those that are refuse will lose business with amazon sellers

the best example are financial companies who receive amazon funds and forward to sellers , they must disclose everything about the seller , amazon even made them sign a contract under which they are obliged to forward seller funds to specific banks only

Re: how does amazon verify supplier
 

the only way for you to circumvent this is to buy from a supplier where you know exactly they are authorized and provide invoices from them for the actual items you received

then you could be allowed to sell this item on amazon and you could mix this inventory with inventory you bought elsewhere but a part of inventory has to be from the actual supplier

Re: how does amazon verify supplier
 

Complete and utter rubbish. :pound:

Re: how does amazon verify supplier
 

it is reality , amazon have taken control of information of their sellers beyond their own system and no one can refuse

wise tried to refuse a couple of years back so amazon banned sellers from using it , it took some time and they agreed , wise sent an email to me just recently saying that amazon funds would not be paid out if I do not make sure that my withdrawal account is an actual physical bank account and all details about my withdrawal account are shared with amazon

Re: how does amazon verify supplier
 

Lets not take it off track, nobody is saying banking and financial arrangements are the same as telephoning a supplier are they? Why you would want to conflate the topic with your (usual) hearsay is beyond me.

I know you will claim you have but I have never, not here, not on Amazons own forums, not anywhere in over 15 years of selling seen any proof they make such calls.

Still smirking at your 'all accepted suppliers' claim..... :lol:

Re: how does amazon verify supplier
 

if it was done with financial companies the suppliers are fare game , none of them would be able to refuse as long as they want their items to be sold on amazon

yes , you can be damn sure that any company whose items are sold on amazon would share this information and if they do not they will pay. amazon have been very aggressive and are known for threatening even large businesses with removal of their entire catalogue if they have a dispute with them. they once removed the entire universal catalogue because of a price dispute and universal eventually gave in as their sales plummeted , later they did the same with disney who gave in as well , they also threatened various book publishers with complete removal if they do not accept their conditions - needless to say - publishers gave in as well

every invoice can be easily verified by amazon that is why they accept specific suppliers only as all those suppliers are in their pocket

and it is unlikely they make calls , they can rather check the invoice numbers through direct access and if there is no access for the supplier they just reject the invoice as the supplier is not authorized

Re: how does amazon verify supplier
 

Beyond silly now, what truly ridiculous claims. We started with 'do Amazon telephone our wholesalers' to Amazon having as set-to with Disney.

I'm going for my dinner, heard enough of your made up clap-trap for now and worried about choking on my spaghetti.

Re: how does amazon verify supplier
 

there have been lots of reports from sellers who genuine invoices were accepted and invalid or bogus invoices were rejected , of course amazon verify them

how? you go and read the terms and conditions you accepted from your suppliers , I am sure if it is authorized amazon suppliers they will have something written about disclosure to third parties , such a clause is present in TC's of many companies

and the actual disclosure to amazon can easily be concealed by a non-disclosure agreement so that no one knows it is happening and can not circumvent the system

Re: how does amazon verify supplier
 

on the other hand it is good as amazon could be fooled with genuine invoices since they think someone wanting to provide a bogus invoice would not go through the effort and expenses of obtaining a real invoice

and items purchased through real invoice could be sold off with some loss which could likely be made up for by selling same items from other sources after permission to sell has been obtained

it is the same principle on which amazon fulfillment works , you send in your items and they may be mixed with the same items by someone else so your customer receives an item not originally coming from your stock and would for example complain it is bogus , you would be surprised since your items are not bogus but after they have been mixed no one knows

this is pretty much the only way to fool amazon with invoices

Re: how does amazon verify supplier
 

Amazon state in their seller guidance that physical commingling doesn't happen:

From their seller help pages:

Note: Amazon ensures that the initial source of the commingled units can be traced throughout the fulfilment process.

Important: Amazon ensures that the exact same units from two sellers, participating in the commingling programme, are always physically segregated. This means that Amazon storage logic does not allow same ASINs of different sellers to be stored in the same bin in our warehouse if they are commingled.

Re: how does amazon verify supplier
 

I could believe it if I did not know better , there are many violations by amazon of their own rules , for example they regularly lose incoming deliveries and try to delay or avoid compensation

I would not trust anything they say

Re: how does amazon verify supplier
 

You'll have to forgive me if I'm more inclined to believe what they say than you do :)