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Old 07-20-2010
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Default Got my account reactivated

Anyway after being told they were gonna hold my money for 90 days, it ended up being only 1 week. Here are a few emails that were sent to them and received from them. Not bragging but just want to share this info with you all.

On 7/15/2010 7:06 PM, Amazon.com wrote:
> > Hello from Amazon.com.
> >
> > Thank you for writing to us regarding your seller account.
> >
> > The message you sent to Jeff Bezos has been referred to our team as we are best suited to address your concerns. Please know that Jeff's office will be provided with a copy of this message.
> >
> > Due to the status of your account we are reserving your funds in your Amazon selling account until we are sure all items have shipped and no A-to-z Guarantee Claims are received against your account. Your account will be evaluated 90 days after the initial date of block or closure request, which was July 7, 2010. Your funds will be disbursed to the bank account on file after your 90 day review, minus any outstanding chargebacks or A-to-z Guarantee claims.
> >
> > For questions regarding why your account has been blocked, please contact seller-performance@amazon.com.
> >
> > Per section 2 of the AMAZON SERVICES BUSINESS SOLUTIONS AGREEMENT:
> >
> > "If we reasonably conclude based on information available to us that your actions and/or performance in connection with the Agreement may result in a significant number of customer disputes, chargebacks or other claims, then we may, in our sole discretion, delay initiating any remittances and withhold any payments to be made or that are otherwise due to you under this Agreement for the shorter of: (a) a period of ninety (90) days following the initial date of suspension; or (b) completion of any investigation(s) regarding any Seller actions and/or performance in connection with the Agreement."
> >
> > Best regards,
> >
> > Payments Specialist

From me to Amazon:

Subject: Re: Your Amazon.com Inquiry

Here's what you guys don't seem to understand. Your WARNING was sent 6
hours after my email was sent to the customer. I did not send the email
6 hours after you sent a warning email. It was sent through my
Blackberry telephone. It not my fault you guys have to "big brother" all
of your customer's emails. This email was not sent through Amazons
website, therefore I technically can send the customer any type of email
I wish. My only action as of now is to go the legal route. I presume you guys will send a representative to "my city" to answer questions brought forth toward you. We will have a formal letter sent to you next week......

Thanks, and see you soon....

Hello from Amazon.com "Amazons Response to Above"

Thank you for writing to Jeff Bezos about your recently blocked seller account. Jeff Bezos received your email and asked that I respond on his behalf.

We have reviewed this situation, and decided to reactivate your account. The temporary hold on your funds has been removed, and you are now welcome to sell items on our site. However, please note that contact between Amazon.com participants must be courteous and limited to transaction details. Facilitating inappropriate or unsolicited contact is a violation of our policies.

If we continue to receive reports that your correspondence with Amazon.com participants violates the aforementioned policy, your selling privileges may be permanently removed.

In addition, it has come to our attention that you may be diverting Amazon.com buyers to another website or sales process. This is a serious violation of our policies.

Please note that Amazon Payments is the only acceptable payment method for Marketplace transactions. As per our policies, any attempt to circumvent our sales process is prohibited.

To avoid the closure of your seller account, please refrain from diverting buyers to any other website or sales process.

Thank you for your business on Amazon.com.

I did not have a stealth account and conduct about $30-$40k a month in sales on Amazon. So, if you are blocked and think you have been wronged, don't give up do what you have to do.
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The Following User Says Thank You to gearup For This Useful Post:
jeffweico (07-20-2010)
The complete step-by-step guide to get back to selling today!

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Old 07-20-2010
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The moral of the story is Amazon will attempt to work with you.. good post, thanks gearup!
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