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Old 02-24-2011
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Default Sold 1000$ item at Amazon, customer from Kuweit using Aramex

I just sold a brand new 1000$ laptop at amazon, and seems like the customer is from Kuwait and is using a Freight Service. Should I be worried? Especially about chargebacks, since I am shipping the item to Amarex not him.

What shipping should I use USPS Priority with Signature Confirmation and Insurance is enough?


XXxxxx XXXXxx
147-29 182
KWI 13059
Springfield Gardens, NY 11413



Would appreciate some input on this. Thank you.
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Old 02-24-2011
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I had the same situation with South America on Amazon.
After Item was delivered to the USA address(Freight Forwarding Company), buyer contacted me stating that it was not delivered and it says delivered online.
He, probably, did not know how forwarding service worked at all.
I explained to him that the company he has account with will ship the item to his country. And I do not have any control over this.
I called Amazon. Customer Service Rep. told me that I`m ok, because buyer requested to ship to this(USA) address. Amazon allows 20 different address on file and buyer requested to ship to this address(USA). So they told me not to worry about.

After two month I received positive feedback, he probably received the item in his country.

I would suggest to ship with signature confirmation or registered mail.
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Old 02-24-2011
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Am az on is ok with this. I have sent stuff to APO and other things like Amarex - good service, you should be ok.
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Old 02-24-2011
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Alrighty thanks guys. I know outside of the US stuff like this retails for double or triple the price.


What carrier and service is best to use when sending to Amarex? He chose expedited (goes from IL to NY).
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Ship it Priority Mail with signature confirmation - cheapest way.
UPS 2nd day delivery - good, but cost more.

Good luck.
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Old 03-07-2011
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I sent it UPS Ground. It got in NY on the 28th and since then, it keeps saying every day "Out for Delivery", but it doesn't get delivered at the end of the day, and then it says "Scheduled Devlivery Next Day" and still doesn't get delivered next day. It's been doing that since 28th of Feb when it got there the first time.


UPS Tracking Number: ............

I request signature confirmation.
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Old 03-07-2011
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contact ups and ask what is going on....they usually will tell you the situation.


Quote:
Originally Posted by mercurial333 View Post
I sent it UPS Ground. It got in NY on the 28th and since then, it keeps saying every day "Out for Delivery", but it doesn't get delivered at the end of the day, and then it says "Scheduled Devlivery Next Day" and still doesn't get delivered next day. It's been doing that since 28th of Feb when it got there the first time.


UPS Tracking Number: .......

I request signature confirmation.
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