Banned from amazon: what course of action?

[cherrqell]

Do not hold a torch for this lost account. ITS GONE! Do not fall in love with any Amazon account because you can lose it in a heartbeat for any number of reasons. just let it go already. all of us here been there done that. move on. The time, stress, energy, effort and worry your putting into getting this lost account back could be used to create 5 new accounts, and you could be making money as we speak. If you search these boards, I dont think you will find one successful appeal to recover a lost account from those asswipes at Amazon. Good luck, and make us proud

[Kickboxerfighter]

Originally Posted by Mcgarry84

Update, I received a response from my email to Jeff Bezos not what I expected here it is;

Hello from Amazon.com.

Jeff Bezos received your e-mail and asked that I respond on his behalf.

Unfortunately, we were unable to locate your account.

For privacy and security reasons, we can only send information to the e-mail address that is registered to your Amazon account. Please write from the e-mail address that is registered to your account and we will be happy to assist you.

Thank you for your patience and we look forward to hearing from you.

Best regards,

Seller Performance Team
http://www.amazon.com
=============================

There is no need for this email because the email address I used to contact jeff is the same one I use to log in, and also I received the reply to my amazon email address, this is very childish, seller performance obviously don't want to sort this out. I have contacted jeff back with a copy of the email I received and also my further details full name, business name etc, so I shouldn't receive the same email back fingers crossed. I will keep you all posted

Did you sell on amazon.com or amazon.co.uk?

If you have a seller account on amazon.co.uk and you sent email to amazon.com they wont find your account..

[Kickboxerfighter]

Originally Posted by cherrqell

Do not hold a torch for this lost account. ITS GONE! Do not fall in love with any Amazon account because you can lose it in a heartbeat for any number of reasons. just let it go already. all of us here been there done that. move on. The time, stress, energy, effort and worry your putting into getting this lost account back could be used to create 5 new accounts, and you could be making money as we speak. If you search these boards, I dont think you will find one successful appeal to recover a lost account from those asswipes at Amazon. Good luck, and make us proud

If there are funds in the account we should be able to retirve them so I have been advised from other memeber on this forum, if we trying to activate a suspended or deleted seller account that is another issue..

dont give up keep trying!! Im in the same postion..

[Mcgarry84]

Hi kickboxerfighter I sell on amazon.co.uk, I emailed jeff bezos for advise because I had been told that he may be able to help, is this guy just for America ? If so is there anyone one that I can email. This is the email address I was given jeffbezos@amazon.com

Thanks

[Melissa1971]

Originally Posted by rsot

Wow I had no idea there is an Anything Else category - I guess you can only list on that if you have a Merchant account (the one you pay 39.99 for) right?

Edit: Hi Melissa =)

It doesn't show up in the drop down menu but yes, when creating a new listing w/ the needed 39.99 for merchant account then it pops up. The choices are only two or three- Wedding, one or two other categories.

[Melissa1971]

Originally Posted by Mcgarry84

Hi kickboxerfighter I sell on amazon.co.uk, I emailed jeff bezos for advise because I had been told that he may be able to help, is this guy just for America ? If so is there anyone one that I can email. This is the email address I was given jeffbezos@amazon.com

Thanks

I don't know if that's the right email addy but Jeff is the head honcho for all of Amazon.
it's doubtful he told anyone to respond to his email for him, that's a general response.

[Mcgarry84]

Originally Posted by Melissa1971

I don't know if that's the right email addy but Jeff is the head honcho for all of Amazon.
it's doubtful he told anyone to respond to his email for him, that's a general response.

Thanks so you saying that probably jeff himself sent me the email, as how would anyone from seller performance know I had emailed jeff if he didn't give it someone to sort out in that department?

[Kickboxerfighter]

amazon.com is diffrent .amazon.co.uk so u wont have an access to your account cause they will be looking for a .com account!

[Mcgarry84]

Originally Posted by Kickboxerfighter

amazon.com is diffrent .amazon.co.uk so u wont have an access to your account cause they will be looking for a .com account!

But wouldn't they have checked both amazon.com and amazon.co.uk? As this was passed from jeff to seller performance to sort out? Do the same seller performance sort out .com and .uk issues? Or is there 2 different seller performance departments ?

[nobody999]

Originally Posted by Mcgarry84

Thanks so you saying that probably jeff himself sent me the email, as how would anyone from seller performance know I had emailed jeff if he didn't give it someone to sort out in that department?

jeff does not personally answer any of these emails sent to him, his minions do all the replying....but jeff does have a personal email address that is not public...but again if you do email him at his personal email address, he will just pass it on to his minions...unless if the situation is worth his personal attention

[nobody999]

Originally Posted by Mcgarry84

Hi kickboxerfighter I sell on amazon.co.uk, I emailed jeff bezos for advise because I had been told that he may be able to help, is this guy just for America ? If so is there anyone one that I can email. This is the email address I was given jeffbezos@amazon.com

Thanks

you might want to reply back and say that you were selling on amazon uk. maybe they just assumed to look in amazon.com instead.

[ovidiu]

jeff does not personally answer any of these emails sent to him, his minions do all the replying....but jeff does have a personal email address that is not public...but again if you do email him at his personal email address, he will just pass it on to his minions...unless if the situation is worth his personal attention

I think that Jeff is tired of getting all these emails that are from suspended sellers. Bottom line is, leave Jeff alone unless you really are being abused by Seller Performance!

[Melissa1971]

Originally Posted by Mcgarry84

Thanks so you saying that probably jeff himself sent me the email, as how would anyone from seller performance know I had emailed jeff if he didn't give it someone to sort out in that department?

I only mean it is a general reply I've heard before, that Jeff B. has so and so answering his email for him.

[mkr2204]

I got this yesterday on a stealth account, no money left in thankfully 2 days before the review was due to finish, 33 items sold, no a-z claims, no returns/refunds, 6 positive feedback no negative, listing an item amazon already sell themselves in the Home Audio & Video Accessories section, havnt had anything listed on said account for 45 days or so either

Worth appealing or just leave it and move on?

[RedShootingStar]

Originally Posted by mkr2204

I got this yesterday on a stealth account, no money left in thankfully 2 days before the review was due to finish, 33 items sold, no a-z claims, no returns/refunds, 6 positive feedback no negative, listing an item amazon already sell themselves in the Home Audio & Video Accessories section, havnt had anything listed on said account for 45 days or so either

Worth appealing or just leave it and move on?

Dont waste your time.

[xtrahot]

amazon.com and .co.uk do not talk i had 2 accounts one .com and 1.co.uk the .co.uk got booted about a mth ago so moved on to the .com not a single problem.
but as i see amazon are in there own world i have also opened 1 stealth .co.uk and plan on opening a couple more just waiting for my bank accounts to be opened.

[schuerm26]

Originally Posted by Mcgarry84

What annoys me is that the weekend they blocked me i had sold over 125 items but there still happy for me to send these out? So my policy violation can not be that bad? Can it? They have over £4500 of mine and I have been emailing them fir the past 2 weeks but have had no replies to any of my messages or case logs.

Please can someone help me on this matter, any help I would appreciate

Just me, but that seems like a lot for one weekend. Had you ever gotten close to this number before? Could that have triggered it?

[ukflashman]

Originally Posted by schuerm26

Just me, but that seems like a lot for one weekend. Had you ever gotten close to this number before? Could that have triggered it?

Funny enough I have a young account about 2 months old , about 100 good feedbacks, sold about 200 items over the weekend. Got a warning on Monday
Items are found to be in violation of our Participation Agreement by not matching catalogue entries
And all listings are removed ( not just the problematic ones)
Looks like this is common . I remember listing under someone else’s listing before but there were a lot of different sellers and it was a non branded product anyway
Does anyone know how do we avoid not violating the policy or is this just an excuse ?
Can I unblock some of the listings / or relist some items straight away as I am sure those are fine.
I agree with most people here, don’t get emotional with the lost accounts, its not worth our time arguing about it. The question should be how to avoid being noticed/ suspended and how to get back on quickly . Amazon Ghost is the way to go

[MoneyUnlimited]

Originally Posted by Monty Zoomer

You may have piggybacked someone else's listing for a product (innocently enough) but if they raise a policy violation to Aamzon, there is little you can do about it.

Your post got me thinking....I've had a few accts blocked because of an alleged policy violation....never did find out what that was exactly.But then I came across your post. If you have a individual acct,then you cant change a product info,therefore you would have to sort of piggyback what already is there,ie catalog... right? or am I missing something?

[Monty Zoomer]

If you change their listing, they will be even more furious I would imagine - you need to make your own listings up to protect yourself

[sii1123]

Originally Posted by Monty Zoomer

If you change their listing, they will be even more furious I would imagine - you need to make your own listings up to protect yourself

It's really hard to make your own listings on Amazon. I have a merchant account but wasn't able to list one yet - very limited category ...