Bank card with horrible service

beaches · #1 10-21-2011

Dont use insight card! I had 4 disbursements returned. Even after the card was active .I have been on the phone for three days and received 3 different answeres saying in general that the card is good/ Only today I found out that yes the card was active but i had to do an id verification that is why it was returned. WTF!! so i have been going back and forth with amazon on this . This to me presents a problem with amazon seeing funds rejected. So now i have to email them and tell them it is fixed with as little info as possible.

I never had to do this with any card and i will not use them in the future. The quesitions they asked were personal questions . So i asked the rep where did you get these questions and did you pull a credit report. They said no. The questions are the same ones you use to open an online checking account. they are multiple choice.I did so i can get my money. Other than that I would have said stick the card where the sun don't shine.But i already changed the banking on amazon once already. what a bunch of crap

so stay away from this card. it is more hassel then it is worth..

They do not even contact you Im sitting wondering where is my funds

rsot · #2 10-21-2011

That does suck beaches but I hope it works out for you soon.

tmansback · #3 10-29-2011

Had the same problem with an insight card. Activated my card and got a deposit. Call up few days later and they say zero balance. Called them up to ask where is my money and they said I had to do ID verification and answer some stupid questions. Answered the questions but then they said they sent the deposit back. Luckily I was able to get it resent. The insight card people are stupid. What really made me mad is the sent a letter asking me to use them as direct deposit. Then they sent the deposit back.

Another thing to know about insight card is that card can be debited like a checking account. Used that account number on ebay fees. Fees that I was actually not planning on paying. Just wanted to reopen an account. Most prepaid cards they reject if you try to use them to get a direct debit. Not the insight card. They paid the 200 in selling fees.