Amazon Review? Will I get my Funds?

Zero123 · #1 05-06-2013

I was put under review roughly 5 days ago and have $1,200 in sales on the same item I have been selling.

I plan to keep selling but I don't want to loose all my funds, any advice here?

This is my legit account, selling only real, but high risk items. Obviously, if I don't get those funds I will be devastated as that would be a huge loss.

I am not sure what to do.

rsot · #2 05-06-2013

Quote:

Originally Posted by Zero123

This is my legit account, selling only real, but high risk items. Obviously, if I don't get those funds I will be devastated as that would be a huge loss.

Your answer (to me) lies here - you are in review now so I would recommend you get a nice letter going that addresses their questions about the review. While you dont need to send it out yet, keep it ready.

At this point I would be tempted to stop the real but high risk items. Keep the low-end sales going - I hope you get through the review.

#3 05-06-2013

i would stop selling anything you can't afford to take a loss on, while i do believe that you are selling real items, amazon may not believe you. If that happens you may never see your money, keep your fingers crossed and keep sales low

Zero123 · #4 05-06-2013

Quote:

Originally Posted by rsot

Your answer (to me) lies here - you are in review now so I would recommend you get a nice letter going that addresses their questions about the review. While you dont need to send it out yet, keep it ready.

At this point I would be tempted to stop the real but high risk items. Keep the low-end sales going - I hope you get through the review.

I have only sold 1 type of item, this is the high risk one. I have sold about 60 10 days. Great sales, but I hope they do not ban me. I don't want to sell 100+, then have amazon tell me I am not getting my funds, as I would loose a ton of money. But I don't want to stop and miss out on all the profits I am making. It is a tough position.

ifox007 · #5 05-06-2013

Quote:

Originally Posted by Zero123

I was put under review roughly 5 days ago and have $1,200 in sales on the same item I have been selling.

I plan to keep selling but I don't want to loose all my funds, any advice here?

This is my legit account, selling only real, but high risk items. Obviously, if I don't get those funds I will be devastated as that would be a huge loss.

I am not sure what to do.

You can keep selling, but right now the first thing you have to do is that you need to add all the tracking numbers to every single order -> doing this helps to prove that you're selling real items . in addition, you can send emails to ask for positive feedbacks from you customers. 1 out of 50 would be fine. as long as you have no chargeback or a-z claim. everything will be ok!
Don't do the stupid thing like "don't want to ship the items for the unshipped orders " or " fighting with customers". Doing so you will always be the looser!

Zero123 · #6 05-06-2013

Well, I am buying all shipping via amazon. I expect a return around 5 - 10% and feedback atleast 95%

If I do not get my money from amazon I loose about 8 dollars in product + shipping on each sale.

TonyAlmeida · #7 05-06-2013

Go slow or jack-up your price on this account, build another accounts to seller more.

GreenBean · #8 05-06-2013

Quote:

Originally Posted by rsot

Your answer (to me) lies here - you are in review now so I would recommend you get a nice letter going that addresses their questions about the review. While you dont need to send it out yet, keep it ready.

At this point I would be tempted to stop the real but high risk items. Keep the low-end sales going - I hope you get through the review.

Do all reviews state the reasons though?

Gamefreak · #9 05-06-2013

Keep selling, if you stop it will look bad on the account, as why all of a sudden are you stopping sales especially since the account is legit.

Make sure to plead with buyers for feedback as its VERY important in the early days of amazon.

Since have had success with submitting other venues and invoices to speed up the review but most ppl just want it out.

#10 05-06-2013

I agree feedback is very very imporant for amazon, include a piece of paper asking nicely for feedback and maybe even include a very small free gift as a thank you

Zero123 · #11 05-06-2013

Well, at this rate if they take 45 days to review my account, I make $5,000 dollars in sales, and they decide to suspend my account, I am out thousands of dollars in product losses... You just don't know what amazon is going to do.

Any advice? Thanks.

I think I will start putting in a really cheap free product to get feedback.

Gamefreak · #12 05-06-2013

It generally takes 30 days for a basic review. Just keep selling what you are selling. Raise the price slightly so they dont sell as much and as I said before BEG/PLEAD with customers for feedback. Let them know that amazon is holding your money until feedback is received if you have to but without any feedback passing is unlikely.

Also DO NOT let any claims open up or negatives of course.

Kelly441 · #13 05-06-2013

If you are selling genuine items then you can provide invoices to Amazon to show they are genuine. You have nothing to hide. you can appeal the review and have all your money released in a few hours. Take your time on what you are going to say and tell them what they want to hear. I just appealed a review not to long ago on one of my accounts and they approved it in a few hours. Like you I had nothing to hide and could provide legit invoices. Others may say to never appeal a review, but I think this is only if you are selling phakes.

kockedoff · #14 05-07-2013

Quote:

Originally Posted by Kelly441

If you are selling genuine items then you can provide invoices to Amazon to show they are genuine. You have nothing to hide. you can appeal the review and have all your money released in a few hours. Take your time on what you are going to say and tell them what they want to hear. I just appealed a review not to long ago on one of my accounts and they approved it in a few hours. Like you I had nothing to hide and could provide legit invoices. Others may say to never appeal a review, but I think this is only if you are selling phakes.

Other then proving invoices what did you write in your appeal.?

Kelly441 · #15 05-07-2013

Quote:

Originally Posted by kockedoff

Other then proving invoices what did you write in your appeal.?

The questions they ask are on the appeal page before you submit.

Be very thorough and I give them a detailed business plan on how I will supply and ship the items.

Also, you have to kiss their ass and bend over and tell them how thrilled you are to sell on Amazon and provide the best customer service.

AMAZON

Be professional!

barrycruan · #16 05-07-2013

I know kelly has had some success with appealing the review. But the vast majority of people myself included would advise that you never ever appeal. Ride it out and you should be fine.

I have had a fair few reviews and never failed one. They have also never lasted longer than 30 days. It's been said before but feedback is what will get you through this review. I really can't emphasise this enough. Whatever it takes you need to be aiming for at least positive feedback on at least 10% of orders.

I also would not worry about losing your money. There are a lot of horror stories out there but I have never experienced anyone selling legitimate items under a legitimate account not getting there money back. Although in the worse case scenario it could take up to 180 days, but 90is more likely.

TonyAlmeida · #17 05-07-2013

I have couple account that have no feedback, neg feedback, refund, return quest, some with no feedback at all during review and I just let them sit for 28 days with no problem, all of them passed the first review.

All my account are sale high risk items.

More than 1 year ago, I appealed a review on 2-3 of my accounts and end up got suspended within an hour of submit the information, I remember 1 of them went down just in 5 minutes. And I never do that again.

rsot · #18 05-07-2013

Very good point on trying to get more feedback to help the status of your account.

Zero123 · #19 05-07-2013

Ok, I am going to let the account sit, I raised the price a bit and am now selling less.

I also just sold a digital item that i listed and forgot about. I gave it to him and marked it as shipped and just entered random numbers on amazon confirm shipment...? I hope this was not a mistake but I have a feeling it may be.

rsot · #20 05-09-2013

Quote:

Originally Posted by GreenBean™

Do all reviews state the reasons though?

They dont state the reasons per say but they do provide questions to answer to "help" expedite the review process.

glacier922 · #21 02-25-2016

Ok, I am new to this Amazon Stealth thing. I think this thread from 3 years ago should still work. Sold about 5 100 dollar items in 3-4 days. Yes it's a higher risk item. I got hit with a 28 day merchant account review. It also says that I am scheduled for a funds transfer on March 11th, will I get my money under review? Should I keep selling? Thanks.