Hi can anyone help. I have sold a few items on Amazon slowly.... my ghost account is now nearly 90 days old. Yesterday i received this email from Amazon.
Hello from Amazon.
We have removed these listings and you may no longer list them on Amazon.co.uk:
(I have deleted the item which was listed)
We took this action because we have received customer complaints about these listings.
Our policies state that all items offered for sale on Amazon.co.uk must be authentic. Any item that has been illegally replicated, reproduced, or manufactured is prohibited. For more information on this policy, search on "Prohibited Content" in seller Help.
We want to call your attention to this policy because violations may result in the permanent removal of your Amazon.co.uk selling privileges.
While we are unable to provide information about specific orders that are reported to us, reviewing your inventory may help you identify any issues with these listings.
Please review your listings and make any changes necessary to comply with our policies. You can modify your listings on the Manage Inventory page in the Inventory section of your Seller Central account (
https://sellercentral-europe.amazon....istingsSummary ).
If you would like to appeal this decision, please reply to this message with the following information:
•Copies of your receipts, or invoices
•Your distributor's or supplier's contact information (name, phone number, address, etc.)
You may obscure pricing information on any purchase orders, receipts, or invoices you send. We ask that you do not obscure any other portion of these documents. File types supported are PDF and images (jpg, gif and png).
We appreciate your cooperation and thank you for selling on Amazon.co.uk.
Regards,
Seller Performance Team
Amazon.co.uk
I have all the information they ask for... do i supply them the documentation? Also the product i am selling is not ⊗⊗⊗⊗ or counterfeit and i have sold around 18 0f these but only received feedback from 3 people all positive with no complaints all 3 feedback receiving 5 stars.
Greatful for some advice or help.
Thanks