 Amazon asking for Additional Account info - How do I avoid suspension?
I have a very worrying situation on my hands that could lead to suspension of our Amazon account if we're not careful. They have been asking for updated account info this month due to EU regulations. Here's why it's a problem:
4 years ago I had an Amazon selling account that I was using in my sole trader business. I was turning over about £35k a year on the account, but was lapse with my dispatch times a few times, and they banned the account. I then used some of the techniques I learnt in the forum to open a new account, and my Dad allowed me to use his name as the contact person on the account. Since then, I've built the business to a stage that we have 4 staff members, and are now turning over £400-500k on the Amazon account alone. We've also kept near perfect account health on our Amazon account during that time.
The issue now is that they want proof of the contact person registered to the account (my Dad) in the form of copies to bills to his address. The 2 issues with this are:
1. He now lives about 400 miles away from our registered business address on the account which may raise suspicion.
2. I've asked him if he would help by sending copies if we do go down that route, and he is very reluctant to do so.
Should I risk just telling them that I am now running the account? Would they look into my name and contact details if we did that, find that it's connected to a banned account and then ban us again? I really don't know what to do here, and need to act quickly!
Would greatly appreciate any advice.
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