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  #1  
Old 03-15-2016
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Default Ship it or not

I sale on Amazon and most of the time I ship all my items via USPS Priority Mail regardless what shipping method customer paid due to the size and weight of the item. Priority is the cheapest one for me.

Sold 1 item this morning, 30 minutes later got email from customer and want to upgrade the shipping method at no cost. WTF, I ship Priority Mail same day anyway and don't need to demand that.

I feel like this is a trouble maker buyer. What do you think?

Sorry, just rant about something
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Old 03-15-2016
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Default Re: Ship it or not

Upgrade shipping at no cost....seems like the buyer is demanding you to lose some money. I guess it depends on how much profit you will be losing...

Myself? I don't like these kind of demands...then if it doesn't arrive, buyer will complain about on time vs. quality...etc.

Is the item a hot item subject to market "Deceit" i.e. known problems with buyers trying to fraud sellers?
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Old 03-15-2016
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Default Re: Ship it or not

There is no lost for me at all, still make the same profit because I will be shipping via USPS Priority Mail anyway. Just don't like it
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Old 03-15-2016
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Default Re: Ship it or not

Maybe u can tell the customer that you will gladly do it, even upgrade to priority at no extra cost.
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Old 03-15-2016
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Default Re: Ship it or not

Some amazon customers can be demanding but i would ship it.
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Old 03-16-2016
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Default Re: Ship it or not

Quote:
Originally Posted by glacier922 View Post
Maybe u can tell the customer that you will gladly do it, even upgrade to priority at no extra cost.
Yeah, I shipped it out yesterday and nicely reply to customer like
" Thank you very much for your order. Yes, we are very happy to upgrade the shipping service to USPS Priority Mail with tracking information and Insurance for you with no extra cost. It will be ship out today"

And later last night got another email asked "Where is my stuff???"

@#$%^&*(
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Old 03-16-2016
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Default Re: Ship it or not

Fug - loser buyer :( catering to his/her own whims...
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Old 03-16-2016
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Default Re: Ship it or not

Quote:
Originally Posted by TonyAlmeida View Post
Yeah, I shipped it out yesterday and nicely reply to customer like
" Thank you very much for your order. Yes, we are very happy to upgrade the shipping service to USPS Priority Mail with tracking information and Insurance for you with no extra cost. It will be ship out today"

And later last night got another email asked "Where is my stuff???"

@#$%^&*(

Tell him it's in the box that you posted out to him.
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