eBay Money Back Guarantee Glitch

DanielPatrick · #1 11-16-2016

I was wondering, if eBay offers a 'Money Back Guarantee' programme on most of their items that are listed for sale, can't people abuse this system? Most of the time, the buyer always wins (rarely the seller) even if you have tracking number and proof. So therefore, can't people open and close accounts and tell the seller that they never received the item and always be given a refund? And then you create other separate accounts and do the same thing over and over again using different details?

And what's the limit of the number of times that you can claim for a 'Money Back Guarantee' ? If you had to open a buyer without opening a case on eBay, will that still get marked as a refund being sent?

rsot · #2 11-16-2016

There are people who abuse the system...are you looking at joining them? Kind of sounds like a how-to-do-it post...

DanielPatrick · #3 11-16-2016

Quote:

Originally Posted by rsot

There are people who abuse the system...are you looking at joining them? Kind of sounds like a how-to-do-it post...

No, but I was always curious about it.

yomama9999 · #4 11-16-2016

I have never lost an item not received case as long as i upload tracking showing delivery to there address on ebay. Although I have gotten emails saying ebay refunded them out of there own pocket. But yes the system is very flawed and abused.

modernman · #5 11-16-2016

That is what your eBay blocked bidder list is for - as soon as I get a claim from a buyer I put them on my blocked list plus I share our lists with several other eBay sellers that sell the same stuff I do.
Having to take back an item is part of the cots of business on the "new" eBay.
Never having to deal with that buyer again is also good Amazon dos NOT let you have blocked list.
Kill the unsatisfied buyers with kindness and help them out every way you can because if you do that 50% of the buyers that file claims will remove the claim.

ShowMeDude · #6 11-17-2016

Amazon is worse than eBay, Amazon will 100% of the time refund the buyer and never require them to return the item. They do keep track of claims and return requests, so they will eventually catch you and take action.