Competitor keeps reporting my items... How do they do it?

[applepbc]

Having a huge problem with competitors reporting me and others

Our listings go down... theirs stay up


any hope for defense? Seems as though when we report their listings, nothing happens.

Are we doing something wrong?

PM me with tips please

[TOOKNAPA]

How do you know someone is reporting your items ? and how do you know it's your competitor ? Ebay doesn't give this king of information when they cancel a listing

[applepbc]

because it came out of nowhere and certain sellers are staying up and while we are going down.

havent had any problems for YEARS until this month, and its affecting multiple item variations.

[MM78]

What's the actual message from ebay?

[applepbc]

Hello xxxxxxx,
After reviewing your eBay account, we've taken the following actions:
- Selling privileges have been temporarily restricted. You won't be able to list new items or revise current listings for 30 days.
- Violating listings have been removed. A list of items that were removed can be viewed at the bottom of this message.

[phaz0rz]

Competitors really don't have that much power over your listings unless they are also doing test buys from you. Ebay tends to ignore whining competitors as long as the seller is making Ebay lots of money. But if customer complaints pile up quickly then they take action, because they see you as driving traffic away from Ebay.

Edit: This is almost verbatim from a concierge rep.

[rsot]

@OP, just based on your forum name....are you dealing with apple products or no...?

[applepbc]

Originally Posted by rsot

@OP, just based on your forum name....are you dealing with apple products or no...?

I am not, no

[applepbc]

Originally Posted by phaz0rz

Competitors really don't have that much power over your listings unless they are also doing test buys from you. Ebay tends to ignore whining competitors as long as the seller is making Ebay lots of money. But if customer complaints pile up quickly then they take action, because they see you as driving traffic away from Ebay.

Edit: This is almost verbatim from a concierge rep.

this is happening on a variety of accounts. New, Old, Established, No fault history... None are immune.

[glacier922]

Tell me about it, I had 14 accounts taken out in one day!

Originally Posted by applepbc

Hello xxxxxxx,
After reviewing your eBay account, we've taken the following actions:
- Selling privileges have been temporarily restricted. You won't be able to list new items or revise current listings for 30 days.
- Violating listings have been removed. A list of items that were removed can be viewed at the bottom of this message.

[nickopedia]

Hello, I'm a bit new here but can vouch with what the OP is saying..

Today I had multiple listings on three of my stealth accounts removed. I'm nearly 100% positive "someone" is reporting my listings, as they all involve the same items in the same categories.

[rsot]

Originally Posted by nickopedia

Hello, I'm a bit new here but can vouch with what the OP is saying..

Today I had multiple listings on three of my stealth accounts removed. I'm nearly 100% positive "someone" is reporting my listings, as they all involve the same items in the same categories.

Welcome to the forums - but all 3 accounts were selling the same item...listing was identical? photos exact match?

[applepbc]

all different items for me

all in the same category

been losing a couple accounts every couple days

this JUST started THIS month. I have NEVER had an issue like this before. EVER.

[nickopedia]

Originally Posted by rsot

Welcome to the forums - but all 3 accounts were selling the same item...listing was identical? photos exact match?

Rsot, one of the accounts was listing different items in two completely different categories. One was musical instuments and the other in coins.

The other two accounts (also both stealth) were selling the same items (in same category) also pulled.

The pictures are different, but I did use some stock photos in one. I try to keep the listings different across accounts tho.

Seems odd to me considering the items were unrelated and the accounts were not linked in any way (other than some items sold)

Coincidence this happens on "Black Monday". Maybe Ebay's security is working overtime?

[MM78]

They are most likely linking your accounts some how.....sometimes the link isn't so obvious....

[applepbc]

wouldn't links would result in a information request?

not just (at times, random) listings getting pulled?

[MM78]

Originally Posted by applepbc

wouldn't links would result in a information request?

not just (at times, random) listings getting pulled?

Not 100% sure but I don't think they would bother with that when they can just ban your account(s) but again I'm not 100% sure.

[pastrami_on_rye]

Its probably not a competitor. eBay has been strict the past 2 months for me and many others in regards to getting their listings taken down. I've been selling these same products for about 4 years with no trouble until now. Terrible timing, absolutely killing my sales for the holiday. I have 4 or 5 strong accounts on 7/30 day suspensions. I also sell a variety of different products in several categories. They even hit my best account for selling 1 VeRO item (just 1) , registered in '02 with 1,000+ feedback all positive.

Hopefully this stops soon, but who knows.

[TOOKNAPA]

It looks like Ebay is taking the Amazon's way !! They just wish you a merry Christmas a bit early

[glacier922]

^^^^

Ebay is fine, you just need to know how to feed them information that they want. Amazon on the other hand, their 1000 dollar bank transfer is just f*** bull**** !!!!

[applepbc]

theres no information to provide. Ive suspensions over the docs request, though very very very rarely. First thing to go has always been the PayPal.

Pastrami, I believe we are in the same coincidental boat of possibility. Are you attacking the listings that are staying up? because I may have to hire some part time Arabians to cycle through an army of different buyer accounts on portable browsers with proxies.

Need more info guys. Holiday season could be attracting more competitors.

and... I HAVE been getting contacted by companies advertising their wholesaling in my niche...

[Jackery]

Originally Posted by glacier922

Ebay is fine, you just need to know how to feed them information that they want.

Agreed, amazing what a few words in the beginning of your listing can do