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Old 12-11-2016
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Default Customer has been using item I sold them for over a week and states it has problems,

Sold the item as no returns no refunds brand new sealed never opened. Now he has been using it for 7 days in a row and claims problems with unit. I sold about 40 of these brand new sealed with no problems. No he is gonna open a case with Paypal , what can I do to protect myself?


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Old 12-11-2016
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Default Re: Customer has been using item I sold them for over a week and states it has proble

You can't protect it, better accept the return to avoid unneeded defects in your account.
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Old 12-12-2016
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Default Re: Customer has been using item I sold them for over a week and states it has proble

As zuchowski123 stated you cant do much. You can try to fight the case but it is almost always more of a hassle then it is worth and you lose.
Good luck though.
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Old 12-12-2016
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Default Re: Customer has been using item I sold them for over a week and states it has proble

You can thank Costco, Norstrom's, Walgreens here in the states for that idiotic mentality.
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Old 12-12-2016
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Default Re: Customer has been using item I sold them for over a week and states it has proble

Seller protection is a joke when they always favor the buyer


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Old 12-12-2016
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Default Re: Customer has been using item I sold them for over a week and states it has proble

It is what it is.
Its a part of doing business on ebay.
Accept the return and avoid the negative feedback if at all possible and move on.
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Old 12-12-2016
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Default Re: Customer has been using item I sold them for over a week and states it has proble

Sold it through PayPal invoice


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