Re: Buyer returns different item. eBay enabling return fraud
This will happen, and its ever more common because buyers know they can get away with it. What I do lowers the value of what I sell but for the peace of mind its worth it, I mark the last 3 numbers of the transaction onto my high valued electronics and take clear video evidence so if somebody decides to do as they did with you I have a few options.
I have a pre-written, official looking letter I fill in the buyers details and send it to them giving them the option to either pay for the item or send the actual item in the same condition back. To further my point I will attempt to find them on Facebook, locate their employer and add that into the mix, not forgetting the 'this will be pursued in court'. Usually its enough to get a response, when I dont get one I will file a police report and contact eBay, I have never, EVER been left out of pocket.
While this may not be realistic to do if you sell tons of cheap valued electronics, I sell mainly consoles, games and phones that are on-hand.
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