Geez People Leave Feedback..

sluster2016 · #1 12-24-2017

I opened my new stealth in Sept, with hurricane stuff I didnt list my first item until Thanksgiving.
As of today I have sold 9 items, still taking a hit, customers are getting name brand items, some with tags, SUPER cheap. waiting on my first positive feedback..
I checked the feedback they left for others, NONE - all 9 buyers just dont leave feedback.. The 3 I sold today, I even included thank you cards and threw in some cheap goodies hoping to get feedback.
Hard to start doing what you want when you are stuck on 0 feedback..
I wanted to increase my prices, charge shipping on some, etc

oompaloompa · #2 12-24-2017

I think on ebay I get about 20% rate of fb without asking, I do not ask, as I dont care
so you should have got 1 fb by now, but you will get a couple soon..

Az is way way worse, think it is more like 2% without asking

empirestate · #3 12-24-2017

More like 5% for eBay...

BigCJ · #4 12-24-2017

entice them by offering partial refunds or a 'free' item that you can afford to lose.

nickopedia · #5 12-24-2017

For me, it's about 50/50 for customers, but I usually send messages to all my buyers advising when they should receive their order, tracking #, etc. Some of those to respond with a simple "thank you".

Feedback isn't always guaranteed. I don't think eBay take it too much into consideration as they used to back in the day. I sometimes see sellers with horrible feedback (less than 80%) still selling like gangbusters.

yankee · #6 12-24-2017

forget about feedback. it has zero value. best feedback is no feedback at all. I charge shipping and sell for profit from day one. No need to mess around and loose money for worthless feedback. Have sales and feedback comes naturally.

sluster2016 · #7 12-24-2017

Quote:

Originally Posted by yankee

forget about feedback. it has zero value. best feedback is no feedback at all. I charge shipping and sell for profit from day one. No need to mess around and loose money for worthless feedback. Have sales and feedback comes naturally.

I normally dont care, but if im buying an item , and see 2 identical items, one from a seasoned seller with feedback, and one from a " newbie" without feedback im going to pick the more trustworthy seller. So right now im taking low ball offers, my old acct i had over 4000k positive, i didnt read them.
this go around is so slow to get one..

walkingupwards · #8 12-25-2017

Rate of feedback was around 30% for my main account.

dallis · #9 12-25-2017

No FB is 100% positive.

Don't worry about it, it's meaningless in pretty much every sense of the word.

People who nag me for feedback are likely to get it - not that I'd be dishonest, but it's often better for the seller if I don't go out of my way to be honest, if you know what I mean...

If you can't say something nice, it's often better not to say anything at all.

yankee · #10 12-26-2017

Quote:

Originally Posted by sluster2016

im taking low ball offers

Stop doing that. Bad business is bad business. Focus on profit and not feedback that we dont even want.

forcesteeler · #11 12-26-2017

Quote:

Originally Posted by nickopedia

For me, it's about 50/50 for customers, but I usually send messages to all my buyers advising when they should receive their order, tracking #, etc. Some of those to respond with a simple "thank you".

Feedback isn't always guaranteed. I don't think eBay take it too much into consideration as they used to back in the day. I sometimes see sellers with horrible feedback (less than 80%) still selling like gangbusters.

Feedback can help with ebay algorithms. A Seller with good feedback will show up first when a customer searches for a product.

yankee · #12 12-26-2017

Quote:

Originally Posted by forcesteeler

A Seller with good feedback will show up first when a customer searches for a product.

Not really. It may be a part of the equation but a tiny one. Fast shippers and strong or perfect DSR ratings are most important. Then add in views and clicks, purchases for the home run.

james13v · #13 12-26-2017

Quote:

Originally Posted by BigCJ

entice them by offering partial refunds or a 'free' item that you can afford to lose.

so, umm, feedback extortion? lol

dallis · #14 12-26-2017

Feedback can help with ebay algorithms.

Please do tell us exactly where this fits into the Cassini algorithm?

james13v · #15 12-27-2017

Quote:

Originally Posted by dallis

Feedback can help with ebay algorithms.

Please do tell us exactly where this fits into the Cassini algorithm?

can anyone actually tell how anything fits into the Cassini algorithm?

phaz0rz · #16 12-27-2017

Quote:

Originally Posted by james13v

can anyone actually tell how anything fits into the Cassini algorithm?

Here's an eBay link where some guy attempts to explain Cassini:

https://community.ebay.com/t5/Archiv.../td-p/18949907

Lots of speculation and contradictions though especially if you read the comments.

james13v · #17 12-27-2017

Quote:

Originally Posted by phaz0rz

Here's an eBay link where some guy attempts to explain Cassini:

https://community.ebay.com/t5/Archiv.../td-p/18949907

Lots of speculation and contradictions though especially if you read the comments.

lol funny that the first one is about feedback....

**SaiJin** · #18 12-27-2017

Don't worry too much about feedback, it'll come soon or later.
Keep putting those thank you cards and asking for feedback in your packages, they do work.

nyc · #19 12-27-2017

Kifeedback is the way to go. I can guarantee at least 45% feedback will be received.

Just make sure to change the reminder dates within the application so that the reminders don’t go out too soon.

Sent from my iPhone using Tapatalk

nickopedia · #20 12-27-2017

I don't think feedback matters that much for visibility in search results because I often see lots of zero fb sellers, or others with less than 90% good fb showing up ahead of my listings even though I have 100% fb and account age is years longer.

Sometimes those darn zero fb sellers get stellar visability in search.

Trying to guess eBay's "Secret Sauce" i.e. Cassini is not as straightforward. Just too many variables to consider.

phaz0rz · #21 12-27-2017

New sellers get a boost to give them a fighting chance against established sellers. After they've been selling for a few weeks new accounts are ranked by the same mysterious metrics as the rest of us. I've witnessed it myself every time I've started off with a new account.

dallis · #22 12-28-2017

can anyone actually tell how anything fits into the Cassini algorithm?

Kind of my point.

New accounts do get a boost, I've also had the results also, and new accounts rarely have any substantial seller feedback.