Price Gouging

Kajunrook · #1 05-23-2018

I need some advice, I bought a Transformer item for my grandson for $36 from a powerseller. Two days later (yesterday) I received "sorry we are out of stock" so this morning I went on Ebay and searched for replacement. The first one to come up was the company that cancelled my order stating they had 11 at $56.00, the IDENTICAL item. So long story short they realized this popular item could bring in more money. I am furious, what steps should I take. I messaged them that they were opening up a can of worms with their unethical selling practices.

phaz0rz · #2 05-23-2018

There is a chance they are dropshipping and had their price change after your sale.

Nothing you can do other than leave bad FB. Sellers have a right to cancel orders.

Kajunrook · #3 05-23-2018

Quote:

Originally Posted by phaz0rz

There is a chance they are dropshipping and had their price change after your sale.

Nothing you can do other than leave bad FB. Sellers have a right to cancel orders.

Lol you cannot leave feedback on cancelled orders?

phaz0rz · #4 05-23-2018

Quote:

Originally Posted by Kajunrook

Lol you cannot leave feedback on cancelled orders?

People do it to me all the time. Are you sure?

Kajunrook · #5 05-23-2018

Wasnt an option?

Quote:

Originally Posted by phaz0rz

People do it to me all the time. Are you sure?

phaz0rz · #6 05-23-2018

You aren't looking in the right place, apparently. eBay support people say you need to go here : http://my.ebay.com/ws/eBayISAPI.dll?...e=STRK:ME:LNLK

phaz0rz · #7 05-23-2018

https://community.ebay.com/t5/Biddin...qaq-p/24967147

https://www.ebay.com/help/selling/ge...action?id=4136

eBay says if it's a seller initiated cancellation the buyer can leave whatever feedback they want, but if it's buyer initiated the buyer can't leave bad FB.

greakf3eak · #8 05-23-2018

Exactly.

If a buyer asked for a cancelation ( buyer has the right to use this option up to 1h after final sale) then its obvious that he cant leave a neg feedback.

But if cancelation is coming from seller then the buyer has feedback full options.

ebaystealth1974 · #9 05-23-2018

Quote:

Originally Posted by phaz0rz

There is a chance they are dropshipping and had their price change after your sale.

There's also the chance that the seller got new stock in, and the cost was different... and didn't notice it until they sold one.

My advice to OP is... you don't know how to run your own accounts, so don't be thinking that you know the ins and outs of other peoples'.

IF your theory is true, imagine if one of YOUR items suddenly became HOT... and you were able to increase the price like that. Bet you wouldn't be so furious, then, would you?! Quit whining like a little kid and move on...

Kajunrook · #10 05-23-2018

Quote:

Originally Posted by ebaystealth1974

There's also the chance that the seller got new stock in, and the cost was different... and didn't notice it until they sold one.

My advice to OP is... you don't know how to run your own accounts, so don't be thinking that you know the ins and outs of other peoples'.

IF your theory is true, imagine if one of YOUR items suddenly became HOT... and you were able to increase the price like that. Bet you wouldn't be so furious, then, would you?! Quit whining like a little kid and move on...

No I would honor price but its obvious you wouldn't. I don't nred advice from you.

ebaystealth1974 · #11 05-23-2018

You sell phake sh*t. You have no high ground to judge MY morals from!

ebaystealth1974 · #12 05-23-2018

This thread is the perfect example of "People who live in glass houses shouldn't throw stones".

chimera · #13 05-23-2018

Like has been said, they sound like a dropshipper. Item has gone OOS, the price has increased at source or their repricing software could have messed up, so they cancelled your order.

You could just re-order elsewhere and move on. I suppose if you feel its really necessary then leave a neg.

A seller can cancel for whatever reason they want, they dont have to take a loss if they make a mistake for whatever reason. Saying its "unethical" is silly.

But whats really silly is spending time on such a simple issue...just move on. No harm done.

Play · #14 05-23-2018

Quote:

Originally Posted by Kajunrook

I need some advice, I bought a Transformer item for my grandson for $36 from a powerseller. Two days later (yesterday) I received "sorry we are out of stock" so this morning I went on Ebay and searched for replacement. The first one to come up was the company that cancelled my order stating they had 11 at $56.00, the IDENTICAL item. So long story short they realized this popular item could bring in more money. I am furious, what steps should I take. I messaged them that they were opening up a can of worms with their unethical selling practices.

The seller is a power seller on eBay, they must sell a lot of items. The customer centric thing to do would of been to honour the transaction even if it was at a small loss. I would of, I mean at the end of the day you did buy and pay for the item and it was the sellers mistake, but not all sellers would want to eat such a loss, and there's nothing you can really do about it aside from leave a negative feedback.

rsot · #15 05-23-2018

Quote:

Originally Posted by phaz0rz

https://community.ebay.com/t5/Biddin...qaq-p/24967147

https://www.ebay.com/help/selling/ge...action?id=4136

eBay says if it's a seller initiated cancellation the buyer can leave whatever feedback they want, but if it's buyer initiated the buyer can't leave bad FB.

Don't forget the WARNING EBAY LINK text, just fyi

slokor · #16 05-23-2018

Quote:

Originally Posted by Play

The seller is a power seller on eBay, they must sell a lot of items. The customer centric thing to do would of been to honour the transaction even if it was at a small loss. I would of, I mean at the end of the day you did buy and pay for the item and it was the sellers mistake, but not all sellers would want to eat such a loss, and there's nothing you can really do about it aside from leave a negative feedback.

I was about to say the exact same thing.
If you listed and SOLD the item you do what it takes to make the customer happy - even at an extra cost to yourself. Anything is just plain unprofessional.
I agree with others who said it - a negative feedback is in order and you should be able to leave it.

ebaystealth1974 · #17 05-23-2018

If I'm selling something for $299, but mistakenly list it for $199 and it sells for that... I'm cancelling that sh*t. I don't give a damn what you guys think.

Websites cancel orders all the time for pricing mistakes.

yotano211 · #18 05-23-2018

Quote:

Originally Posted by ebaystealth1974

If I'm selling something for $299, but mistakenly list it for $199 and it sells for that... I'm cancelling that sh*t. I don't give a damn what you guys think.

Websites cancel orders all the time for pricing mistakes.

You wont believe how often Amazon makes that mistake. Just yesterday I bought 5 Samsung 4tb 860 SSD evo for 499 each and then Amazon canceled it. I bought it from Amazon warehouse deals. They would have sold for a little over double that. I complained on Amazon chat and got a $50 gift cert.

Kajunrook · #19 05-23-2018

Well they sold 11 of them at the price I bought, said they had 12

yotano211 · #20 05-23-2018

Quote:

Originally Posted by Kajunrook

Well they sold 11 of them at the price I bought, said they had 12

maybe the made a mistake somewhere, cant you buy the same one from the same seller. maybe they wont cancel this time around.

Play · #21 05-23-2018

Quote:

Originally Posted by yotano211

You wont believe how often Amazon makes that mistake. Just yesterday I bought 5 Samsung 4tb 860 SSD evo for 499 each and then Amazon canceled it. I bought it from Amazon warehouse deals. They would have sold for a little over double that. I complained on Amazon chat and got a $50 gift cert.

Given how fast they ship orders out I'm surprised they got there in time to cancel it! ... If it was just one I think Amazon would of let it slide. I think. I may be wrong though.

ebaystealth1974 · #22 05-23-2018

Quote:

Originally Posted by Kajunrook

The first one to come up was the company that cancelled my order stating they had 11 at $56.00, the IDENTICAL item.

Quote:

Originally Posted by Kajunrook

Well they sold 11 of them at the price I bought, said they had 12

So... 11 @ $56, or 11 @ $36? Your stories never add up.