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  #23  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Quote:
Originally Posted by BigCJ View Post
OP, in your GMAIL accounts. Did you disable IMAGES? if you didnt, and opened an email to read, you basically spread a virus to ALL of your accounts :(

All images in Gmail messages are rehosted on Google servers, so you aren't exposing your IP to the sender by viewing Gmail messages with images enabled. Only Google sees your IP.



I really think this is IP related. IPBurger is a valid method of checking/recording your IP. But it's hard to believe you were getting an unlimited pool of IP's from Comcast. Were these IPv4 or IPv6 addresses you were checking? Were you checking to see if both your IPv4 and IPv6 was changing each time?
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  #24  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Quote:
Originally Posted by phaz0rz View Post
All images in Gmail messages are rehosted on Google servers, so you aren't exposing your IP to the sender by viewing Gmail messages with images enabled. Only Google sees your IP.
I meant with the beacons that are embedded in certain companies emails. If the OP was reading their emails and the ebay logos/paypal logos pop up/aren't disabled, it can be an account link
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  #25  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Years ago, maybe. But not with the way Gmail works now. You can check it yourself in a Gmail account. Right click on the eBay logo in an email from them and look at the properties. When eBay sends the email everything is rehosted by Gmail. Gmail and most other big email clients started doing that so hackers can't sniff out active IP's just by sending emails with images and seeing who opens them.



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  #26  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

IP6 or IP4?

Other than that as SaiJin mentioned it sounds like you did everything right based on what you mentioned so far...

Are you positive EXIF data is purged? Did you use the same item descriptions? Any similar wording? Or was it all unique? That can easily link you.
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  #27  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

One upset buyer buy from multiple accounts and make a formal complaint?

What are you doing for return addresses?
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  #28  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

To answer all of the above:

Q: IP6 or IP4? Question, did you have big IPv6 IP addresses when you were logging?
A: I always used IPBurger to check ips, hence recording IP4. In a previous post I inquired about the difference and which one is ‘seen’ by ebay. When I tried tethering via my phone (t-mobile), IPBurger showed me the IP6 and I couold only see IP4 on whatmyip.com. Either way, I never used this method (tethering).

Q: IP - I strongly advise you to record these within excel. The fact you're using a word document for 6 years make me feel you're not too experienced with IT, and may have made a mistake somewhere, perhaps unknowingly
A: I highly doubt that, as long as tracking IP4 only (not IP6) is ok. I use a mac computer and Word has a lot less glitches than Excel for MAC, and does not crash as much. In my word document I have each account listed with a list of ips and a date each ip was used for the past 6 years. Using the CMD+F (command find) option I can wuickly scan the whole document for repeat ip’s. Very rarely do I get the same ip’s ac from several years ago, more often I get repeat ip’s from the same day or few days prior. Of course I don’t log in on those, I repeat the process of mac change and router reset.


Q: Are you positive EXIF data is purged? Did you use the same item descriptions? Any similar wording? Or was it all unique? That can easily link you.
A: Again, yes. And even if some descriptions etc were similar to other accounts, at least 7 accounts did not have any images, items, categories or descriptions in common with other accounts and yet were suspended as well (all at the same time).

Q: One upset buyer buy from multiple accounts and make a formal complaint?
A: Yes, there was an upset buyer but again, 7 of the accounts had no similarities in items sold etc.

Q: What are you doing for return addresses?
A: I have had all accounts suspended 2 years ago for having the same return address so I learned that lesson. This time around, only few of the accounts had a return and on those I sent the customers a PDF file of return label via email from the USPS website.

Q: shared Icloud account?
A: No iCloud. I did use the same dropbox account for all, but the images were cleaned via exifPurge.

Q:Were you using portable browsers?, I'm assuming you weren't, and were just using browsers within each user account. Which browser where you using? Safari? Chrome / Firefox? Did you sign into the browsers (and thus sync browsing data together)?
A: I used Safari within each user account. I’m not sure what you mean by signing into the browser? I had the same gmail account signed into from the browser on each user.

.

Q: Internet - Is anyone else using your internet connection whilst you're using ebay? and perhaps even logging into their own ebay account(s)?
A: No.

Q: The listings - were you selling same item across accounts? were you using the same images? were you removing exif data from images? did you're listings contain any html content that were the same across all listings?
A: As explained above. I’m not sure what the html content is but I hope the exifPurge took care of those?

Q: Did all 16 accounts go down same time, or over some period of time?
A: Yes, down to the minute according to the timestamp on the email messages.

Q: OP, in your GMAIL accounts. Did you disable IMAGES? if you didnt, and opened an email to read, you basically spread a virus to ALL of your accounts :(
A: Yes, images were disabled.
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  #29  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

phaz0rz: No, I only checked what was provided by I-burger, which is the ipv4.

I only realized there is something called ipv6 when I tried tethering via my t-mobile phone and I-burger showed the ipv6 instead. IPV6 was changing but IPV4 remained the same. I couldn't find an answer/explanation on here so I never used the method.

Now I'm curious, if my ipv4 changes, does that mean ipv6 can still remain the same? Do both need to be tracked??
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  #30  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Quote:
Originally Posted by phaz0rz View Post
Comcast does not give you new IP's so there's a very strong possibility you were linked by common IP's. You may have been changing your local IP by messing with your modem but the most public IP's Comcast will give you on a residential connection is 2. 1 for using your modem as a modem only, and another if you're using the modem + router feature.

From my experience with Comcast (spent about 3 terrible years with them) there's no way you were never reusing IP's because they use Static IP's.

What method were you using to check your IP before each session?
Can you explain the local vs public ip? Is that related to the ipv4 vs. ipv6?
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  #31  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Local IP is the IP assigned by your router to your computer through DHCP request when you connect to the network. (no one outside your network can see this.) even if they did it wouldnt matter... Local IP is almost always in the rang of 192.168.0.2 through 192.168.20... Your router is 192.168.0.1 and every network adapter you connect after that gets a consecutive number...


The only IP you have to worry about is you public IPv4 and IPv6. Now days unless you disable IPv6... You have one...

You might not see it on ip check sites... but thats only because they arent configured to check for both at the same time... and some sites arent even configured for it at all...
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  #32  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

I would put money on it being the IP issue.

Switch to mobile hotspot and kiss those issues goodbye
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  #33  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Quote:
Originally Posted by applepbc View Post
I would put money on it being the IP issue.

Switch to mobile hotspot and kiss those issues goodbye
You still need to disable IPv6... Unless you know someone that 100% for-sure logged both IPv4 and IPv6 for at least a year and never had a duplicate cross between protocols.

I personally doubt anyone has tested... since it's 1000x easier to disable it... but I've been wrong before...
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  #34  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Sorry to hear this, stories like this make my stomach turn.

For 16 accounts to go down at the same time means there is a solid link.

"Message read that recent activity raised serious security concerns" On 16 accounts I personally think that suggests an automated link detected somehow.

Either the BOTS have flagged it (or flagged it first), or it has been through human examination.

Was there an issue on one account, or any warning on any one account?

Are you 100% certain there has been no IP overlapping?

I have many accounts, some active and some dormant. So do many others on here.

Every now and again someone appears on these forums with a horror story like this. The fact that it is only now and then does suggest you have been very unlucky, or you have made a critical error at some stage.

I hope you figure it out.

Last edited by donkeykong2012; 08-03-2018 at 03:20 PM.
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  #35  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

If Amazon can link accounts through Hardware, then why can't eBay as well?! I am suspecting that's the case with OP accounts.
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  #36  
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

did you ever funnel money between the accounts
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  #37  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

could it be because of the vanilla visa? my friend told me that those weren't good for paypal anymore
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  #38  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

I had all email addresses on my iPhone with the images disabled.

It appears the images were disabled.
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  #39  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Quote:
Originally Posted by ivanicon View Post
could it be because of the vanilla visa? my friend told me that those weren't good for paypal anymore
Vanilla Visa still works
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  #40  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Was you removing the meta data from the pics you was using in your listings ?
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  #41  
Old 08-03-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Quote:
Originally Posted by applepbc View Post
did you ever funnel money between the accounts
No, the OP never did.

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  #42  
Old 08-04-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

How are you uploading tracking on your orders? Are you using shipstation or manually putting in the tracking# on these orders? Where is the tracking coming from? USPS?
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  #43  
Old 08-04-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

how long were all these accts up n running for???
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  #44  
Old 08-04-2018
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Default Re: SHOCKED. How did my accounts get linked?? Experienced user

Did you use the same dropbox account for image hosting?
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