Re: Bad feedback from ebay user
Reporting them does no good. I have only had success by matching the negative FB with a policy violation. There are specific instances that EB will remove, such as feedback extortion, making threats, etc. If they are making false claims about an item or the FB has nothing at all to do with the item that was sold, you might have a case for removal.
For example, I had one buyer win one of my auctions simply to leave a neg. This buyer didn't even pay, he left the neg literally minutes after the listing closed even before receiving it. Further to this, the comment had nothing to do with the item, it was simply malicious to damage my reputation. I checked this buyers FB he left and found he repeatedly left the same comment for other sellers as well.
Reporting this ******* didn't do squat.
I did call EB and got a good rep who sided with me and was able to remove the comment. I simply asked the rep to look at the fact his user left the SAME EXACT bad FB on several other sellers, plus the fact he didn't pay for the item or even received it at all.
Point here is to take a good look at the FB and ask yourself if it's a violation of policy.
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