Tracfone not working?

[matt408]

Purchased the Alcatel A405DL and a 60 Minute Tracfone Phone Card
It came with a SIM card already
Went to activate it and they told me to reset it and try to make a call. tried calling my number and it says call failed. Already put in the IMEI and Tracfone code from prepaid card. When I want to check balance it tells me to check at another time
I went to settings and it says I don't have a phone number either
Tried to activate it again but it says the phone is already registered on the system. What's the fix

[jamescarson3000]

Somtime waiting turning it back on/off Actives it if that dose not work Contact Tracfone support they can make sure it activated for you : )

[matt408]

Originally Posted by jamescarson3000

Somtime waiting turning it back on/off Actives it if that dose not work Contact Tracfone support they can make sure it activated for you : )

I'll just contact them, already wasted my time trying to get it to work, when do I receive the phone number for the phone.
Do I need a new SIM card as well, one came included but every time I try to call it says call failed.

[jamescarson3000]

Originally Posted by matt408

I'll just contact them, already wasted my time trying to get it to work, when do I receive the phone number for the phone.
Do I need a new SIM card as well, one came included but every time I try to call it says call failed.

Did you Turn it off and back on for activation?

[matt408]

Originally Posted by jamescarson3000

Did you Turn it off and back on for activation?

I did many times same problem

[ivanicon]

you posted this question in another section...