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  #1  
Old 08-15-2009
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Default How do you handle this situation?

The message I received from the buyer went something like this:

Hello, I recently bought X for $X,XXX from your store. This one being bid on is the exact same thing and seems to be on track to sell for less. If I bid on this and win it for less can I cancel the first order (assuming it hasn't shipped out already) and get a refund. I hesitate to ask but I'm a student with a tight budget and this would help out. thanks.
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Old 08-15-2009
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get a tracking number and say its been shipped already. Its the buyers choice to BIN instead of looking.
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Old 08-15-2009
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The buyer could still pull a shifty move and dispute later so they can return the item and try again for a lower priced unit.

Cover your butt as well as you can, just in case. Take photos (with date stamp) of item being packed for shipping. Take photos of sealed package with label (address and barcode clearly visible). Send with signature proof of delivery. Save the message from the buyer.

If the dispute comes, show PP the message and the photos. Allege an attempted fraud. Has worked for me sometimes, has failed other times. I'd estimate a 2/3 success ratio.
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Old 08-17-2009
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Thanks for the suggestions guys. The listing ended $250 more than what he paid out of my store so it worked out okay.
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Old 08-17-2009
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Good for you - The same happened to me once. She used BIN but didnt paid cause she saw/got it cheaper. I made her leave me 5 stars anyway.
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