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Old 11-26-2019
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Default MC011 - Invoices

Hi everyone,

So I got MC011 on my eBay account which is 2 months old and all my details are legal and correct (not stealth). I have all the documents to submit like bills, bank state, Passport & etc. For half orders I have tracking details and for other orders eBay can refer to the 70 feedbacks I have received but my main issue is now the product invoices. I buy my stock from China and I get the normal standard Pro Forma which eBay doesn't accept.

Can anyone guide me on what is a legal invoice which eBay accepts and is there anywhere I can get 1 or 2?

You help is much appreciated.
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Old 11-26-2019
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Default Re: MC011 - Invoices

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Originally Posted by tinsoldier View Post
Ask the seller to make you an invoice, they nearly always will.
My suppliers are all in China and they just have proforma invoice, so frustrating
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Old 11-26-2019
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Default Re: MC011 - Invoices

Best of luck OP - tinsoldier has given you solid effective advice
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Default Re: MC011 - Invoices

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Originally Posted by tinsoldier View Post
So are mine, have you bothered to ask them? I've never been told no.
Yes I have asked and they have sent me invoices with their company name and stamp. I am just worries to submit these as in the past they got rejected specially with Amazon. Anyways thanks for the advise I will send them and will update you guys.

Many Thanks again
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Old 11-26-2019
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Default Re: MC011 - Invoices

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Originally Posted by Redevilz1 View Post
Yes I have asked and they have sent me invoices with their company name and stamp. I am just worries to submit these as in the past they got rejected specially with Amazon. Anyways thanks for the advise I will send them and will update you guys.

Many Thanks again
Amazon and ebay both are different, i am sure you will not have issue with ebay
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Default Re: MC011 - Invoices

Yup, eBay and amazon operate differently. Godspeed on the recovery of your account!
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