Forum

Issues creating new accounts
 

Hello guys,

Recently every ebay account that I create has issues listing it's first item. Once I finish the listing, it says "We were unable to verify your identity, please contact us". And only speaking with them through the chat gets it sorted, but takes a lot of time. Any idea what is triggering it? Created hundreds of accounts, so pretty sure I know what I am doing. Thanks :)

Re: Issues creating new accounts
 

Did you use your own IP ? Residential iP? VPN?

Type of card used?

Re: Issues creating new accounts
 

Not sure about opening accounts in other countries but in the UK they suspend all accounts after 3 days of opening them until you contacted them.
So yes it is getting a bit of a pain opening new accounts plus they keep tabs on new accounts untill they are gone passed there first sale and item bought

Re: Issues creating new accounts
 

It doesn't happen to everyone on this forum. Try varying your style a little bit and you'd not have to deal with that any longer. :coffee:

eBay and PayPal are constantly changing so your old methods may no longer work until you tweak a step.

Good luck.

Re: Issues creating new accounts
 

Are you making USA accounts? I am getting that error when I use a virtual phone number for the verification.

Re: Issues creating new accounts
 

I am creating EU accounts. Separate virtual machines with real fixed residential IP addresses and real phone numbers. PayPal added and verified. It was working perfectly for years, but suddenly this happened. And it all goes fine after a chat with them, but I wonder what could be the issue. Card not added to ebay, only to PP, and PP linked as an automated payment method. However, few reps said that they do not see an automated payment method added, although IT IS added and that can be clearly seen from my seller account page.

Re: Issues creating new accounts
 

Why are you using a virtual phone number? Many of those could have been recycled.

Re: Issues creating new accounts
 

You do not need to add a card on ebay. Yes, that happens sometimes. They advised me to relink my paypal accoun to ebay, and re-do the set-up of automatic payment method.

Re: Issues creating new accounts
 

Well, worth trying for sure.

Re: Issues creating new accounts
 

Practice makes perfect in creating accounts, trial and error. The only reasons for failure are not doing it right. Residential Ip is best. such as ipburger, but mobile IP doesn't hurt. Paypal or not doesn't matter, it's all about how secure they feel. Make them feel secure, and you'll be fine.

Re: Issues creating new accounts
 

Did you add all your stuff and make the links the same day or do youwait?

I like to wait a day or 2 after the PP was verified and confirmed then add that to eBay.

Re: Issues creating new accounts
 

Account created and some purchases were made the same day. Tried to list my items like a week after that. Some very very small zero-risk household items. Did that like 300 times, all went ok. But now that hassle.

Re: Issues creating new accounts
 

Concerning statement, as I did hundreds of accounts across many years without this. Tactics are evolving all the time, but this does not seem to have any logical explanation, except that I might need to wait more since first purchasing activity in the account, as earlier I was listing stuff not after a week, but after a month. I mean, super low-risk cheap stuff, not my main items, of course.