Strange situtation

[Daniel1337]

I encountered quite a strange situation. I recently created an account on eBay, it's stealth-ish account. I listed some items such as RAM, some shoes etc. Everything was fine, they were getting views and bids, everything was functioning until now. I sold a monitor for 550GBP and now I cannot list, as it says I have reached my maximum account balance limit and I need to make a one-time-payment which is $77 in fees for the monitor, but the buyer hasn't paid yet, he said he'll pay in few days. I contacted support and explained the issue, that I cannot list and I get this error. First rep said I had a restriction on my account, he redirected me to another specialist which then said there is no suspensions/restrictions on the account and increased my limits for some reason (I did not ask for an increase). I still couldn't list so I contacted support again. The rep told me that there indeed IS a selling restriction on the account and I would need to go through a "HARD" verification (not sure what that means), but then he was typing for ages and the system automatically ended the chat as I did not have a chance to write anything in few minutes. Then I contacted their support again (the last time), they said there is NO restrictions or suspensions and they increased the limits again IN ONE DAY. They just said I need to pay the fees and I'll be able to list again. I haven't paid the fees yet as the buyer hasn't paid for the monitor yet. It's really strange for me that they increased my limits when I did not ask for that 2 times in a day from 100 items to 200 items and $10k and some reps said that there is a restriction, some said there is NO restriction. What should I do? Pay the fees or is this some kind of manipulation before suspension?
EDIT: I did not receive any messages regarding suspensions/restrictions neither on ebay or email.

[bjammin]

Its either 1 of 2 things: either you are restricted or you are not. Right now, the account sounds restricted. So, I would keep calling til someone takes it off or clears it up. Having a selling restriction is no different than being suspended. You cannot list either way. So keep calling but be prepared for the hard verification, which means they will ask you public database questions most likely.

[Daniel1337]

Originally Posted by bjammin

Its either 1 of 2 things: either you are restricted or you are not. Right now, the account sounds restricted. So, I would keep calling til someone takes it off or clears it up. Having a selling restriction is no different than being suspended. You cannot list either way. So keep calling but be prepared for the hard verification, which means they will ask you public database questions most likely.

I contacted support again. They're saying I should pay the fee and I'll be able to list again, there is no restrictions or anything, it's just that I need to pay the fee. They're saying it's their system requirement for me to pay this fee. I guess I'll pay it when I get the payment from buyer.

[rsot]

Originally Posted by Daniel1337

I contacted support again. They're saying I should pay the fee and I'll be able to list again, there is no restrictions or anything, it's just that I need to pay the fee. They're saying it's their system requirement for me to pay this fee. I guess I'll pay it when I get the payment from buyer.

Nice and clear then. For your first post, recommend to space it out for easier reading next time

[Valhalla1]

I had the same situation few weeks ago. I paid the fees and everything went fine.

[rsot]

Originally Posted by Valhalla1

I had the same situation few weeks ago. I paid the fees and everything went fine.

Great to hear - how much did you have to pay?