Re: Can we discuss service metrics? INR specifically? Please guys. I need information
Here is my worst account.
Average
You = 0.17%
Peers = < 0.10%
I am thinking you actually have a service problem on your hands. Maybe local post office, maybe you are in CA, NY, NJ, CO or any New England state where USPS sucks and it really lowers your service metrics.
I honestly can not imagine having much higher that my worst account %
Rate: 0.17% (Average)
Total transactions: 5,922
Not received: 10
10 / 5,922 = 0.17%
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