Difference between "Periodic performance review" and "Your account is being reviewed"
In the past I have received "Periodic performance review" there are many result in google, however today I received mail "Your account is being reviewed" and I cant find anything like this in google.. so what is the difference? :/ And what should I expect?
Title: Periodic performance review
Quote:
Your payouts are currently on hold while we conduct a performance review
Dear Seller,
Your payments are on hold, pending completion of a performance review. We will release the funds when the review is complete. You may continue to list and sell on eBay’s platform during this time.
Performance reviews help keep eBay a safe and trusted marketplace for buyers and sellers. We may conduct a review based on a variety of different factors such as increased customer claims, a sudden change in your selling pattern, late deliveries, or negative buyer feedback. Funds placed on hold during a performance review ensure that there are enough funds to refund buyers in the event of a dispute. We appreciate your cooperation. Please continue to fulfill orders and maintain your seller standards.
Click Here to get more information on our payout holds policy.
Sincerely,
eBay
Title: Your account is being reviewed
Quote:
We noticed some changes in your selling activity
Hi ***,
We wanted to let you know that because of some recent changes in your selling activity, we are reviewing your account to make sure it’s secure.
There’s nothing you need to do, but until we finish our review, you’ll see a temporary hold on your payouts. We understand this may be frustrating, but reviews like this help keep our marketplace safe for everyone.
We review accounts for many different reasons. For example, if you’re a new seller and don’t have an established selling history, if there’s a big change in your selling patterns, or if you have an increase in customer claims or late deliveries.
Here’s what you need to know
•
We’ll review your account within 5 days and get back to you if we need anything else.
•
If the review is successful, the hold on your payouts will automatically be lifted and your funds will be released as scheduled.
•
You can check the status of the hold on your payouts any time, and learn more about payment holds using the link below.
•
You’re welcome to continue to buy and sell while we review your account.
Check holds status
We appreciate your patience. If you have any questions or concerns, just get in touch. We’re here to help.
Thanks for being part of the eBay community.
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Re: Difference between "Periodic performance review" and "Your account is being revie
May I ask which category are you selling?
From my experience
"Periodic performance review" they are checking your account Maybe item not receive claims or not as described claims. Mostly they will reduce your selling limits.
Your account is being recviewed is different they can suspend your account I had this several times before and my account got suspended a day after
Re: Difference between "Periodic performance review" and "Your account is being revie
Quote:
Originally Posted by frozenprince
May I ask which category are you selling?
From my experience
"Periodic performance review" they are checking your account Maybe item not receive claims or not as described claims. Mostly they will reduce your selling limits.
Your account is being recviewed is different they can suspend your account I had this several times before and my account got suspended a day after
He got periodic performance review.. eBay just updated the wording of it.. if the OP take a look at his payments tab then it will say periodic performance review.
Re: Difference between "Periodic performance review" and "Your account is being revie
This is pretty much common either for developing accounts or for just abnormal spikes in sales. Never had any issues with it, just wait 5 days and it will be all good. However, I'd not sell (or sell but not ship) during that period.
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Re: Difference between "Periodic performance review" and "Your account is being revie
Quote:
Originally Posted by muzzie
This is pretty much common either for developing accounts or for just abnormal spikes in sales. Never had any issues with it, just wait 5 days and it will be all good. However, I'd not sell (or sell but not ship) during that period.
My particular account is about 7 months old. Not super old, but old enough where this shouldn't be an issue imo. Prob the sales spike, I had to call in a recent limit increase to keep up w sales.
I wouldn't sell but not ship during this period unless your handling time is sufficiently large (5d etc). Personally Im not selling period.