If I Give Refund Will it Remove Negative Feedback?

vigilantex69 · #1 07-01-2022

So over the past year I’ve noticed some thing where if the seller gives you a full refund, if you leave negative feedback it doesn’t seem to post on their account. The same thing I believe with a couple of my accounts where somebody left me negative feedback and I gave them a refund and when I processed the refund the negative feedback was removed?

I recently had a guy buy something from me, and make all of these accusations, and I even mailed him another one and when I offered to ask him to ship it back he open the case, but I don’t think he’s going to mail it back. And then he just went and left me negative feedback anyway. What I was going to do was issue him a partial refund to remove the negative feedback?

Does anyone know for sure? If I give someone a refund as a seller does it automatically remove their negative feedback? It seems to be that way I’ve seen it as both a buyer and a seller.

shiaquranteacher · #2 07-01-2022

I am New Hello All.

Roy3805 · #3 07-01-2022

Just keep the negative feedback and block the buyer or maybe report him

vigilantex69 · #4 07-01-2022

I was of the mind that if I give a refund it will automatically remove the negative feedback? Has anybody done this?

blanksie · #5 07-01-2022

Quote:

Originally Posted by vigilantex69

I recently had a guy buy something from me, and make all of these accusations, and I even mailed him another one and when I offered to ask him to ship it back he open the case, but I don’t think he’s going to mail it back. And then he just went and left me negative feedback anyway. What I was going to do was issue him a partial refund to remove the negative feedback?

Once you give in to an abusive buyer, it opens the door to more abuse from the buyer and possibly other buyers.

After learning this lesson myself, my response was:

I'm sorry you're unhappy with your purchase, please open a return claim and I will issue a return shipping label. I will issue a refund once the item that was shipped to you is returned. Thank you

Never give in to the ebay bully buyers. Write-off the shipping costs, damage, and theft when you file taxes, but always stand up for your self.

If neg FB is left, leave a reply with how you handled it. You'll be less of a mark if other scammers check your FB. I always had less issues when my FB was 99% vs 100%.

**SaiJin** · #6 07-01-2022

Quote:

Originally Posted by vigilantex69

I was of the mind that if I give a refund it will automatically remove the negative feedback? Has anybody done this?

this is new to me. I haven't had a negative for a very very veeeeery long time so I can't confirm.

However if it is a new thing that eBay is doing it's perfect...

bytor3k · #7 07-01-2022

Quote:

Originally Posted by vigilantex69

So over the past year I’ve noticed some thing where if the seller gives you a full refund, if you leave negative feedback it doesn’t seem to post on their account.

I noticed this also but figured it was a glitch. As far as the rest of your question, I think the only way to know for sure is to try it.

GreenBean · #8 07-02-2022

Quote:

Originally Posted by bytor3k

I noticed this also but figured it was a glitch. As far as the rest of your question, I think the only way to know for sure is to try it.

Why endanger your account?

Have you look through the eBay forums to see any comments?

Must say the advice to stand firm is rather good.

Best of luck!

Roy3805 · #9 07-02-2022

I wouldn’t give in to a abusive buyer and refund him just for to remove negative feedback. It’s gonna open the door to more abusive buyers. He may even come back on another account and leave negative feedback just for you to refund him

Pandoras_box · #10 07-02-2022

Quote:

Originally Posted by SaiJin

this is new to me. I haven't had a negative for a very very veeeeery long time so I can't confirm.

However if it is a new thing that eBay is doing it's perfect...

That's really impressive. I want to be you right now.

**SaiJin** · #11 07-02-2022

Quote:

Originally Posted by Pandoras_box

That's really impressive. I want to be you right now.

You sure? I'm pulling my hair dealing with holes....

Oh wait... you mean you wanna turn Japanese?

rsot · #12 07-02-2022

Quote:

Originally Posted by shiaquranteacher

I am New Hello All.

Welcome to the forum OP - all the best as you master stealth

YouTube (Short URL)

james13v · #13 07-02-2022

No, refunding a buyer does not refund negative feedback. If it was a case, then yes. But just a straight refund, will do no such thing. Can you even imagine the abuse?

#14 07-02-2022

No, refunding the buyer will not remove the feedback. Just block them.

BonaFideDude · #15 07-03-2022

If you're a top rated seller and offering free shipping and returns, if a buyer leaves you negative feedback and opens a case (or has one open already) once you issue a refund through the case the negative is automatically removed (may take a little time). It's been this way for a while now.

Pandoras_box · #16 07-04-2022

Quote:

Originally Posted by SaiJin

You sure? I'm pulling my hair dealing with holes....

Oh wait... you mean you wanna turn Japanese?

I once saw a short series on Amazon Prime called 'The Man in the High Castle'
The Japanese characters portrayed their traditional aptitude for orderliness, direction, drive and discipline.

So... Yes, a Japanese with 100% ratings on eBay? I'd take it.

james13v · #17 07-04-2022

Quote:

Originally Posted by BonaFideDude

If you're a top rated seller and offering free shipping and returns, if a buyer leaves you negative feedback and opens a case (or has one open already) once you issue a refund through the case the negative is automatically removed (may take a little time). It's been this way for a while now.

No. It hasn't.

**SaiJin** · #18 07-04-2022

Quote:

Originally Posted by Pandoras_box

I once saw a short series on Amazon Prime called 'The Man in the High Castle'
The Japanese characters portrayed their traditional aptitude for orderliness, direction, drive and discipline.

So... Yes, a Japanese with 100% ratings on eBay? I'd take it.

Touche my friend, touche.

But down side is it can be stressful dealing with people who aren't.

**SaiJin** · #19 07-04-2022

Quote:

Originally Posted by BonaFideDude

If you're a top rated seller and offering free shipping and returns, if a buyer leaves you negative feedback and opens a case (or has one open already) once you issue a refund through the case the negative is automatically removed (may take a little time). It's been this way for a while now.

I looked for info on this on eBay I don't see it...

You got any info?

butterbear · #20 07-04-2022

Yes，there is a way to do so. For example, if a buyer leave a negative feedback and opened a return case. This will be the process to have the negative feedback removed. you would have to ask ebay to step in(talk/chat with eBay) ebay will close the return case with a full refund to the buyer and remove the feedback.

**SaiJin** · #21 07-04-2022

OP was talking more about an automatic neg removal instead of asking eBay to do it manually .

I never ever want to talk to eBay

Duab · #22 07-05-2022

It will not remove it automatically, unfortunately