Question about eBay holds

[samspalace]

Originally Posted by Sosaa247

Item was delivered at 3pm and showing as delivered on the system but the funds are still on hold . You think they will release them tomorrow?
Baring in mind this is the first sale on this account.

After my first sale I remember messaging eBay through live chat and they said the system will update once the item has shown as delivered. On all my other accounts I never messaged eBay and they were available for payout.

Did you print the labels through eBay and pay through PayPal check out as a guest?

You can wait until tomorrow to see what happens but you should be paid tomorrow between 10/11am

[Sosaa247]

Originally Posted by samspalace

After my first sale I remember messaging eBay through live chat and they said the system will update once the item has shown as delivered. On all my other accounts I never messaged eBay and they were available for payout.

Did you print the labels through eBay and pay through PayPal check out as a guest?

You can wait until tomorrow to see what happens but you should be paid tomorrow between 10/11am

Labels were printed through eBay , I payed by card and delivery was with the evri service they offer .
I will wait till 11am tomorrow , if funds are not released I’ll ask on live chat.
Hopefully they are released tomorrow.

[samspalace]

Originally Posted by Sosaa247

Labels were printed through eBay , I payed by card and delivery was with the evri service they offer .
I will wait till 11am tomorrow , if funds are not released I’ll ask on live chat.
Hopefully they are released tomorrow.

Sounds like you did everything right the only thing might go against you is you sending a card instead of the item due to the courier you use that might go against you.

In payments section does it say next payout thurs if it does you will be paid tomorrow if not then you won’t be paid tomorrow.

[rsot]

Originally Posted by Sosaa247

Labels were printed through eBay , I payed by card and delivery was with the evri service they offer .
I will wait till 11am tomorrow , if funds are not released I’ll ask on live chat.
Hopefully they are released tomorrow.

11 am give or take

[Sosaa247]

Originally Posted by samspalace

Sounds like you did everything right the only thing might go against you is you sending a card instead of the item due to the courier you use that might go against you.

In payments section does it say next payout thurs if it does you will be paid tomorrow if not then you won’t be paid tomorrow.

On payout section it said nothing about next payout .
Well I waited till 11 but the funds were still on hold . I called eBay and the rep said she can’t release the funds as it’s a new account and after 10 sales then orders will be released right after delivery.
Did you have to wait till 10 orders for this or you got it straight away ?

[samspalace]

Originally Posted by Sosaa247

On payout section it said nothing about next payout .
Well I waited till 11 but the funds were still on hold . I called eBay and the rep said she can’t release the funds as it’s a new account and after 10 sales then orders will be released right after delivery.
Did you have to wait till 10 orders for this or you got it straight away ?

If you don’t have a next payout schedule under your payment section then the funds have not been released.

I think the reason why you have to wait is not because the account is new is because the delivery option you may of used.

I use Royal Mail special delivery and always get funds next day as soon as customer receives parcel even on new account.

[Sosaa247]

Originally Posted by samspalace

If you don’t have a next payout schedule under your payment section then the funds have not been released.

I think the reason why you have to wait is not because the account is new is because the delivery option you may of used.

I use Royal Mail special delivery and always get funds next day as soon as customer receives parcel even on new account.

I used the eBay evri delivery option .
Well I’m going to try 2 things now
I’ll try using the Royal Mail special delivery and see how that works
And I will try making 10 sales on an account then see how quickly they release my funds

[Sosaa247]

But it doesn’t make sense to me how they keep saying it’s on hold because I’m a new seller yet you say yours gets released in a day .
Would be interesting to see what we are doing differently

[samspalace]

Originally Posted by Sosaa247

But it doesn’t make sense to me how they keep saying it’s on hold because I’m a new seller yet you say yours gets released in a day .
Would be interesting to see what we are doing differently

This is what I do on a new account. I create a listing day 1 account created list it for £30-£35 7 day auction. When it sells I cancel order and confirm deposits eBay sent to my bank.

I list risky item up buy it now once deposits confirmed. When item sells I print Royal Mail special delivery label using PayPal check out as a guest using a revolut VCC. Label comes out with eBay on customer address and return address. I smudge the return address out and write “if not in please deliver to neighbour” I do this because all my accounts have different addresses and I use same Royal Mail facility.

Customer receives item before 1pm and around 8/10pm funds are released and in my bank before 11am. This has always worked for me.

[rsot]

Nice rotation samspalace

[Sosaa247]

Originally Posted by samspalace

This is what I do on a new account. I create a listing day 1 account created list it for £30-£35 7 day auction. When it sells I cancel order and confirm deposits eBay sent to my bank.

I list risky item up buy it now once deposits confirmed. When item sells I print Royal Mail special delivery label using PayPal check out as a guest using a revolut VCC. Label comes out with eBay on customer address and return address. I smudge the return address out and write “if not in please deliver to neighbour” I do this because all my accounts have different addresses and I use same Royal Mail facility.

Customer receives item before 1pm and around 8/10pm funds are released and in my bank before 11am. This has always worked for me.

I will try the Royal Mail special delivery for my next order and see if that makes a difference

[Sosaa247]

So a quick update I called eBay yesterday asking for them to release the funds and the rep said she will put in a manual release and they should be released in 24 hours .
It has been 24 hours as I talked to her at 1:30 and the funds are still on hold .
Is this normal ? Shouldn’t the funds be released by now ?

[SaiJin]

Originally Posted by Sosaa247

So a quick update I called eBay yesterday asking for them to release the funds and the rep said she will put in a manual release and they should be released in 24 hours .
It has been 24 hours as I talked to her at 1:30 and the funds are still on hold .
Is this normal ? Shouldn’t the funds be released by now ?

Hey man... this is a new sale right?

You really don't wanna draw this much attention to your account.

Organically letting holds drop on their own after you make some good history is always best.

[Sosaa247]

Originally Posted by SaiJin

Hey man... this is a new sale right?

You really don't wanna draw this much attention to your account.

Organically letting holds drop on their own after you make some good history is always best.

Yes I agree you are right . However I was testing something with my deliveries and wanted to make sure .
I’m still not sure why they are not releasing the funds and I called again to another rep and he said eBay delivery release is only for the USA ??
2 reps have told me they will release

I will try again in a couple hours

I don’t mind if I loose the account I just want to see if my theory works

[samspalace]

Originally Posted by Sosaa247

Yes I agree you are right . However I was testing something with my deliveries and wanted to make sure .
I’m still not sure why they are not releasing the funds and I called again to another rep and he said eBay delivery release is only for the USA ??
2 reps have told me they will release

I will try again in a couple hours

I don’t mind if I loose the account I just want to see if my theory works

That’s what it’s all about testing accounts and finding a winning method which works for you.

Let us know if they release the holds they should do if customer has received it shouldn't see why not.

[Sosaa247]

Originally Posted by samspalace

That’s what it’s all about testing accounts and finding a winning method which works for you.

Let us know if they release the holds they should do if customer has received it shouldn't see why not.

Well I think I’ve figured it out. You were right about the difference the shipping makes even if it’s labels by eBay .
So an item of mine was delivered yesterday through EVRI delivery and the previous items were delivered by DPD.
I called eBay and the rep released my EVRI delivery item funds in 15 mins - this is as 24 hours had passed since the delivery
However the DPD items are still on hold even though they have been delivered many days ago

I guess they prefer shipping by EVRI and Royal Mail ?

I will further confirm this tomorrow and on Monday and come back with my results

[Mrhoofer]

Originally Posted by Sosaa247

I recently made a sale on a new account and it says funds will
Be released on November 5th . I’m just wondering if I upload the tracking information which shows the item has been delivered will I be able to get the funds released earlier ?
I was always able to do this from live chat in the past but have not tried recently.

In my experience, after 10 good rates the holds start to sort of fall off. I actually just hit 10 today and 3-5 holds dropped. First sale Oct 30th

Soon the "hold til [date]" will turn into "hold til delivery"