How does Ebay deal with porch piracy?
I'm fully aware that as a seller, if my tracking shows delivered and the customer opens an INR case, I will win the case due to the tracking. But how does eBay deal with situations of legitimate porch piracy, where the item IS delivered but may have been stolen after the fact?
I ask because I recently contacted Amazon about a similar case I was having (as a buyer) where the item was clearly delivered but was nowhere to be found when I went to check for it. Amazon was super cool with it and just refunded my order, which got me thinking how different amazon and ebay are in this regard. Does eBay have any such policy in place? Is it case by case? Do they EVER step in for the buyer in cases like this? Jw as Ive never been on the buyers side of this on an ebay transaction
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