Question about eBay holds

[Sosaa247]

I recently made a sale on a new account and it says funds will
Be released on November 5th . I’m just wondering if I upload the tracking information which shows the item has been delivered will I be able to get the funds released earlier ?
I was always able to do this from live chat in the past but have not tried recently.

[samspalace]

Originally Posted by Sosaa247

I recently made a sale on a new account and it says funds will
Be released on November 5th . I’m just wondering if I upload the tracking information which shows the item has been delivered will I be able to get the funds released earlier ?
I was always able to do this from live chat in the past but have not tried recently.

Yes this is correct if you upload tracking the hold release date will remove to an earlier date depending on what delivery you use will depend on the date of tracking. Also if customer receives item before estimated date then the next day funds will be in your bank.

I would advise to print labels through eBay and not manually enter a tracking number.

[Coach Stealth]

No, even you uploaded tracking number you’ll get your funds on Nov 5 until you build a good selling history with ebay

[samspalace]

Originally Posted by Fuhrer84

No, even you uploaded tracking number you’ll get your funds on Nov 5 until you build a good selling history with ebay

If customer receives item before November 5th they will receive their funds the next day.

I use Royal Mail special next day delivery and most of the time I get my funds within 3 days.

[RedPill]

Originally Posted by samspalace

If customer receives item before November 5th they will receive their funds the next day.

I use Royal Mail special next day delivery and most of the time I get my funds within 3 days.

Does the money get released when it is show as delivered?

[samspalace]

Originally Posted by RedPill

Does the money get released when it is show as delivered?

Yes it does if item is delivered 11am example money is available for payout the next day. The message normally pops up under your listing in the evening to let you know funds are now available which will be in your bank next day.

[Sosaa247]

I have been using a smaller private delivery service for a while now , but you can still track items and so on .
I will wait for the items to be delivered and then see if eBay releases funds .
Hopefully they do as they did in the past

[Roy3805]

Originally Posted by Sosaa247

I have been using a smaller private delivery service for a while now , but you can still track items and so on .
I will wait for the items to be delivered and then see if eBay releases funds .
Hopefully they do as they did in the past

If you print label directly from eBay then funds will be available as soon as it shows delivered. Manually inputting tracking take much longer

[rsot]

Originally Posted by Sosaa247

I have been using a smaller private delivery service for a while now , but you can still track items and so on .
I will wait for the items to be delivered and then see if eBay releases funds .
Hopefully they do as they did in the past

Provide update when able

[Sosaa247]

Item delivered , I asked 2 eBay reps on live chat to release funds and I had proof of delivery ie tracking details .
They said they can’t as it’s a new account and they can’t override the eBay system so funds will be held until November .
Only way forward for me is to buy an account that doesn’t have this 2 week hold

[samspalace]

Originally Posted by Sosaa247

Item delivered , I asked 2 eBay reps on live chat to release funds and I had proof of delivery ie tracking details .
They said they can’t as it’s a new account and they can’t override the eBay system so funds will be held until November .
Only way forward for me is to buy an account that doesn’t have this 2 week hold

Did you manually enter tracking number in or print label off via eBay? If you manually enter tracking in you will have to wait for positive feedback or the scheduled payout time.

Always always print labels off through eBay works perfectly on new accounts as soon as tracking says delivered funds are released.

[Sosaa247]

Originally Posted by samspalace

Did you manually enter tracking number in or print label off via eBay? If you manually enter tracking in you will have to wait for positive feedback or the scheduled payout time.

Always always print labels off through eBay works perfectly on new accounts as soon as tracking says delivered funds are released.

I see that and was told the same by eBay reps . However I have a good deal with a courier service and have been using them for a while now , so I entered tracking manually .
I wonder if there’s a way around using labels for example just sending something else with the label to the address ?

[samspalace]

Originally Posted by Sosaa247

I see that and was told the same by eBay reps . However I have a good deal with a courier service and have been using them for a while now , so I entered tracking manually .
I wonder if there’s a way around using labels for example just sending something else with the label to the address ?

Which courier do you use to post your items?

[Sosaa247]

Originally Posted by samspalace

Which courier do you use to post your items?

Bluepackageshipping

I think I will try to send the customer a small item such as a card using the eBay postage labels to get my funds released and send the real item with my own shipping .
You think this would work ?

[samspalace]

Originally Posted by Sosaa247

Bluepackageshipping

I think I will try to send the customer a small item such as a card using the eBay postage labels to get my funds released and send the real item with my own shipping .
You think this would work ?

You can try by all means but customer might message you asking why you have sent them a cheap card.

Customer could also open a no item received case as well and show label and card as evidence.

Depending on what you sold will depend on if the shipping adds up example would be sold a drill for £100 postage selected Royal Mail special delivery £14.45 item weight 1kg.

Send card 100g Royal Mail second class a couple of pound never know with eBay they might get suspicious but you can try it see if it works.

[Sosaa247]

Originally Posted by samspalace

You can try by all means but customer might message you asking why you have sent them a cheap card.

Customer could also open a no item received case as well and show label and card as evidence.

Depending on what you sold will depend on if the shipping adds up example would be sold a drill for £100 postage selected Royal Mail special delivery £14.45 item weight 1kg.

Send card 100g Royal Mail second class a couple of pound never know with eBay they might get suspicious but you can try it see if it works.

Yes that is a valid concern . I will try this on one order and update . I will tell customer I have sent wrong order and their real order will be with them Shortly. They should ideally receive their item a day after getting the eBay label .
I’ll try with one order and see how that goes .
I’ll update here

[13obby]

You can get it released quicker if tracking shows delivered and the buyer leaves positive feedback and if thats the case just call ebay and advise tracking shows delivered and the buyer has left feedback so can release funds and they can manually overide this via there supervisor ive done this many times on high value sales and they always release funds once they can see this.

[Sosaa247]

Originally Posted by samspalace

You can try by all means but customer might message you asking why you have sent them a cheap card.

Customer could also open a no item received case as well and show label and card as evidence.

Depending on what you sold will depend on if the shipping adds up example would be sold a drill for £100 postage selected Royal Mail special delivery £14.45 item weight 1kg.

Send card 100g Royal Mail second class a couple of pound never know with eBay they might get suspicious but you can try it see if it works.

Hey mate quick question, for the eBay labels and getting the fund’s released is it Better to use Royal Mail or the other shipping eBay uses for example DPD?
I will try this tomorrow and send something off and want it to work as best as possible.

[samspalace]

Originally Posted by Sosaa247

Hey mate quick question, for the eBay labels and getting the fund’s released is it Better to use Royal Mail or the other shipping eBay uses for example DPD?
I will try this tomorrow and send something off and want it to work as best as possible.

I always use Royal Mail I pay through check out as guest through PayPal using a revolut disposable card.

I hope it works out for you.

[Sosaa247]

Originally Posted by samspalace

I always use Royal Mail I pay through check out as guest through PayPal using a revolut disposable card.

I hope it works out for you.

Update , my orders have been delivered via eBay delivery and are showing as delivered . When will eBay release the funds from hold ? 24 hours from delivery or do I need to contact them ?

[samspalace]

Originally Posted by Sosaa247

Update , my orders have been delivered via eBay delivery and are showing as delivered . When will eBay release the funds from hold ? 24 hours from delivery or do I need to contact them ?

If the items have been delivered and tracking showing as delivered the funds will be released in the evening normally 8-10pm and funds in bank next day.

[Sosaa247]

Originally Posted by samspalace

If the items have been delivered and tracking showing as delivered the funds will be released in the evening normally 8-10pm and funds in bank next day.

Item was delivered at 3pm and showing as delivered on the system but the funds are still on hold . You think they will release them tomorrow?
Baring in mind this is the first sale on this account.