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-   -   2023 method to remove ebay negative feedback? (https://www.aspkin.com/forums/ebay-discussion/149664-2023-method-remove-ebay-negative-feedback.html)

Mr UK 02-04-2023 05:24 AM

2023 method to remove ebay negative feedback?
 
Anyone got a 2023 method to remove ebay negative feedback?

I know this has been discussed before but the other threads are quite old and not that usefull.

Thanks

TheBosss 02-04-2023 12:23 PM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by Mr UK (Post 1210207)
Anyone got a 2023 method to remove ebay negative feedback?

I know this has been discussed before but the other threads are quite old and not that usefull.

Thanks

I just found on on fiver they do em for $10 each.

martyjump 02-04-2023 05:15 PM

Re: 2023 method to remove ebay negative feedback?
 
You used to be able to call in and if you had a legit reason they would remove it. Now you submit it through the website on seller help and it's an automatic decline everytime- doesn't seem like anyone even reads your reason. A bot just denies every request.

yankee 02-04-2023 05:41 PM

Re: 2023 method to remove ebay negative feedback?
 
60 day free returns.... make sure everyone who is unhappy opens a return request. Comes off quickly after the receive a refund.

chanux7186 02-04-2023 09:26 PM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by Mr UK (Post 1210207)
Anyone got a 2023 method to remove ebay negative feedback?

I know this has been discussed before but the other threads are quite old and not that usefull.

Thanks

You used to be able to call ro chat in and if you had a legit reason they would remove it. i was done it , my feedbacks removed them within 24hrs

SaiJin 02-04-2023 11:20 PM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by yankee (Post 1210258)
60 day free returns.... make sure everyone who is unhappy opens a return request. Comes off quickly after the receive a refund.

This .... this advice right here, OP

SaiJin 02-04-2023 11:21 PM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by ErkDaddy (Post 1210241)
I just found on on fiver they do em for $10 each.


They aren't legit usually.

rsot 02-05-2023 08:44 AM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by ErkDaddy (Post 1210241)
I just found on on fiver they do em for $10 each.

up to you to use but as SaiJin indicated.

martyjump 02-05-2023 02:29 PM

Re: 2023 method to remove ebay negative feedback?
 
[QUOTE=yankee;1210258]60 day free returns.... make sure everyone who is unhappy opens a return request. Comes off quickly after the receive a refund.[/QUOTE

Is this policy (like they are literally unable to leave a neg?) or just advice with the idea that people generally won't leave negative feedback if they can return whatever they bought?

ebaysellerLT 02-21-2023 05:19 PM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by Mr UK (Post 1210207)
Anyone got a 2023 method to remove ebay negative feedback?

I know this has been discussed before but the other threads are quite old and not that usefull.

Thanks

Offer 60 day free returns, so when you get negative feedback, call to customer support, say that you offering 60 days free returns, and they should delete it.

rsot 02-22-2023 06:30 AM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by ebaysellerLT (Post 1211336)
Offer 60 day free returns, so when you get negative feedback, call to customer support, say that you offering 60 days free returns, and they should delete it.

works consistently for you?

AGTO 02-22-2023 09:25 AM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by Mr UK (Post 1210207)
Anyone got a 2023 method to remove ebay negative feedback?

I know this has been discussed before but the other threads are quite old and not that usefull.

Thanks

it depends on feedback and reason

egrowthexperts 02-22-2023 04:03 PM

Re: 2023 method to remove ebay negative feedback?
 
Yes, negative feedback can be removed by contacting eBay customer service and ensuring that the customer's issue is resolved by issuing replacement or refund and no cases or returns are open.

degsey69 02-22-2023 04:28 PM

Re: 2023 method to remove ebay negative feedback?
 
We were informed that as of Tuesday that customer support can not remove negative feedback as the button to do it is greyed out and all requests have to done through the request in your sellers account and not by a telephone request.

egrowthexperts 02-23-2023 03:33 PM

Re: 2023 method to remove ebay negative feedback?
 
Yes they do that after COVID19 redirecting every seller to seller help page where we can ask them to remove negative or defect and 99% its a straight NO.However few lines are open and they do assist you over the call.

murdered_by_ebay 02-24-2023 05:19 AM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by egrowthexperts (Post 1211474)
Yes they do that after COVID19 redirecting every seller to seller help page where we can ask them to remove negative or defect and 99% its a straight NO.However few lines are open and they do assist you over the call.

this is exactly the case , the refusal rate on the online form is now close to 100% and in most cases where they accept a violation of the TC's they do not remove the feedback but only the text of the feedback

best shot would be to call and try over the phone

rsot 02-24-2023 06:40 AM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by egrowthexperts (Post 1211474)
Yes they do that after COVID19 redirecting every seller to seller help page where we can ask them to remove negative or defect and 99% its a straight NO.However few lines are open and they do assist you over the call.

indeed few lines are open

ebaysellerLT 02-24-2023 07:33 AM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by rsot (Post 1211352)
works consistently for you?

Yes. Working for me.

dano 02-24-2023 12:58 PM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by yankee (Post 1210258)
60 day free returns.... make sure everyone who is unhappy opens a return request. Comes off quickly after the receive a refund.

you make average ebay customer too much intelligent. Push people to open return or claim it's the worse situation for a negative feedback

Is not told that a person open a return will not leave at the same moment a negative feedback or leave it when return or claim is still opened, and in that case negative feedback can't be removed until return or claim schedule is closed

You are also not considering that for most people open a return schedule is the same to climb the Everest, and maybe they will give you a negative instead
There are also people that are not interested to give back a few bucks item...and they will give a feedback just for sport...and so on..

i usually spam the customer care until feedback is removed, i have an account with merchant dedicated customer care and it's very hard....they ever ask to keep in touch with customers and lick their as-ses even if they are wrong 100%...fighting that behaviour since time...i'am asking to be downgraded..for the other there is no problem to remove negative feedbacks

There are not exact solutions...this is the truth

SaiJin 02-24-2023 01:38 PM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by dano (Post 1211531)
you make average ebay customer too much intelligent. Push people to open return or claim it's the worse situation for a negative feedback

Is not told that a person open a return will not leave at the same moment a negative feedback or leave it when return or claim is still opened, and in that case negative feedback can't be removed until return or claim schedule is closed

You are also not considering that for most people open a return schedule is the same to climb the Everest, and maybe they will give you a negative instead
There are also people that are not interested to give back a few bucks item...and they will give a feedback just for sport...and so on..

i usually spam the customer care until feedback is removed, i have an account with merchant dedicated customer care and it's very hard....they ever ask to keep in touch with customers and lick their as-ses even if they are wrong 100%...fighting that behaviour since time...i'am asking to be downgraded..for the other there is no problem to remove negative feedbacks

There are not exact solutions...this is the truth


I remember many years ago when I was so stressed out by 1 negative feedback...

egrowthexperts 02-24-2023 04:04 PM

Re: 2023 method to remove ebay negative feedback?
 
The truth is buyer is always right and us seller don't such a pity.

Mr UK 06-17-2023 08:23 AM

Re: 2023 method to remove ebay negative feedback?
 
Quote:

Originally Posted by chanux7186 (Post 1210267)
You used to be able to call ro chat in and if you had a legit reason they would remove it. i was done it , my feedbacks removed them within 24hrs

What would be an example of a legit reason?


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