2023 method to remove ebay negative feedback?

[Mr UK]

Anyone got a 2023 method to remove ebay negative feedback?

I know this has been discussed before but the other threads are quite old and not that usefull.

Thanks

[TheBosss]

Originally Posted by Mr UK

Anyone got a 2023 method to remove ebay negative feedback?

I know this has been discussed before but the other threads are quite old and not that usefull.

Thanks

I just found on on fiver they do em for $10 each.

[martyjump]

You used to be able to call in and if you had a legit reason they would remove it. Now you submit it through the website on seller help and it's an automatic decline everytime- doesn't seem like anyone even reads your reason. A bot just denies every request.

[yankee]

60 day free returns.... make sure everyone who is unhappy opens a return request. Comes off quickly after the receive a refund.

[chanux7186]

Originally Posted by Mr UK

Anyone got a 2023 method to remove ebay negative feedback?

I know this has been discussed before but the other threads are quite old and not that usefull.

Thanks

You used to be able to call ro chat in and if you had a legit reason they would remove it. i was done it , my feedbacks removed them within 24hrs

[SaiJin]

Originally Posted by yankee

60 day free returns.... make sure everyone who is unhappy opens a return request. Comes off quickly after the receive a refund.

This .... this advice right here, OP

[SaiJin]

Originally Posted by ErkDaddy

I just found on on fiver they do em for $10 each.

They aren't legit usually.

[rsot]

Originally Posted by ErkDaddy

I just found on on fiver they do em for $10 each.

up to you to use but as SaiJin indicated.

[martyjump]

[QUOTE=yankee;1210258]60 day free returns.... make sure everyone who is unhappy opens a return request. Comes off quickly after the receive a refund.[/QUOTE

Is this policy (like they are literally unable to leave a neg?) or just advice with the idea that people generally won't leave negative feedback if they can return whatever they bought?

[ebaysellerLT]

Originally Posted by Mr UK

Anyone got a 2023 method to remove ebay negative feedback?

I know this has been discussed before but the other threads are quite old and not that usefull.

Thanks

Offer 60 day free returns, so when you get negative feedback, call to customer support, say that you offering 60 days free returns, and they should delete it.

[rsot]

Originally Posted by ebaysellerLT

Offer 60 day free returns, so when you get negative feedback, call to customer support, say that you offering 60 days free returns, and they should delete it.

works consistently for you?

[AGTO]

Originally Posted by Mr UK

Anyone got a 2023 method to remove ebay negative feedback?

I know this has been discussed before but the other threads are quite old and not that usefull.

Thanks

it depends on feedback and reason

[egrowthexperts]

Yes, negative feedback can be removed by contacting eBay customer service and ensuring that the customer's issue is resolved by issuing replacement or refund and no cases or returns are open.

[degsey69]

We were informed that as of Tuesday that customer support can not remove negative feedback as the button to do it is greyed out and all requests have to done through the request in your sellers account and not by a telephone request.

[egrowthexperts]

Yes they do that after COVID19 redirecting every seller to seller help page where we can ask them to remove negative or defect and 99% its a straight NO.However few lines are open and they do assist you over the call.

[murdered_by_ebay]

Originally Posted by egrowthexperts

Yes they do that after COVID19 redirecting every seller to seller help page where we can ask them to remove negative or defect and 99% its a straight NO.However few lines are open and they do assist you over the call.

this is exactly the case , the refusal rate on the online form is now close to 100% and in most cases where they accept a violation of the TC's they do not remove the feedback but only the text of the feedback

best shot would be to call and try over the phone

[rsot]

Originally Posted by egrowthexperts

Yes they do that after COVID19 redirecting every seller to seller help page where we can ask them to remove negative or defect and 99% its a straight NO.However few lines are open and they do assist you over the call.

indeed few lines are open

[ebaysellerLT]

Originally Posted by rsot

works consistently for you?

Yes. Working for me.

[dano]

Originally Posted by yankee

60 day free returns.... make sure everyone who is unhappy opens a return request. Comes off quickly after the receive a refund.

you make average ebay customer too much intelligent. Push people to open return or claim it's the worse situation for a negative feedback

Is not told that a person open a return will not leave at the same moment a negative feedback or leave it when return or claim is still opened, and in that case negative feedback can't be removed until return or claim schedule is closed

You are also not considering that for most people open a return schedule is the same to climb the Everest, and maybe they will give you a negative instead
There are also people that are not interested to give back a few bucks item...and they will give a feedback just for sport...and so on..

i usually spam the customer care until feedback is removed, i have an account with merchant dedicated customer care and it's very hard....they ever ask to keep in touch with customers and lick their as-ses even if they are wrong 100%...fighting that behaviour since time...i'am asking to be downgraded..for the other there is no problem to remove negative feedbacks

There are not exact solutions...this is the truth

[SaiJin]

Originally Posted by dano

you make average ebay customer too much intelligent. Push people to open return or claim it's the worse situation for a negative feedback

Is not told that a person open a return will not leave at the same moment a negative feedback or leave it when return or claim is still opened, and in that case negative feedback can't be removed until return or claim schedule is closed

You are also not considering that for most people open a return schedule is the same to climb the Everest, and maybe they will give you a negative instead
There are also people that are not interested to give back a few bucks item...and they will give a feedback just for sport...and so on..

i usually spam the customer care until feedback is removed, i have an account with merchant dedicated customer care and it's very hard....they ever ask to keep in touch with customers and lick their as-ses even if they are wrong 100%...fighting that behaviour since time...i'am asking to be downgraded..for the other there is no problem to remove negative feedbacks

There are not exact solutions...this is the truth

I remember many years ago when I was so stressed out by 1 negative feedback...

[egrowthexperts]

The truth is buyer is always right and us seller don't such a pity.

[Mr UK]

Originally Posted by chanux7186

You used to be able to call ro chat in and if you had a legit reason they would remove it. i was done it , my feedbacks removed them within 24hrs

What would be an example of a legit reason?