It is also good to try to write to buyers, saying thank you for your purchase. I hope the product sent is to your liking. If so, do not forget to leave us positive feedback.
Ebay do that for us, I've never been a fan of chasing feedback, once you have enough it almost become irrelevant.
That said, I can't see the harm in doing it if you want to.
Do some buyers really leave malicious feedback for merely asking, hadn't crossed my mind that this was a thing. The world we live in...
The complete step-by-step guide to get back to selling today!
Yes, then there's the brain scientist buyers who leave negative feedback by habit, due to then being too stupid to know how to use the item you sold them, then once you resolve the issue they disappear and never change it. The seller is always screwed, it's a part of the business sadly.
It is also good to try to write to buyers, saying thank you for your purchase. I hope the product sent is to your liking. If so, do not forget to leave us positive feedback.
easier to just leave a note with the item being shipped - some buyers may find this follow-up email as annoying
My current ratio is 23% on eBay, which happens to be about the same on other marketplaces. 20%-25% usually is what I get. Shipping same day helps a lot, most positive feedback I get say "fast shipping".
In this situation you are very right, I think that after the first 10 FBs the most important thing is the price of the product and the time you offer when sending.
Although it is never bad for your clients to leave you goo FB