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Old 07-02-2010
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Default ebay case opened then closed without letting me reply

hi whats all this about

ebay case opened then closed within about an hour I thought they were supposed to give you time to reply

it says weve decided your both not at fault but ebay have refunded the buyer personally and added it to my ebay fees

Im fuming
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Old 07-02-2010
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I'm confused.

If you are both not at fault and they refunded the buyer personally, then why did they add it to your fees?
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Old 07-02-2010
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What was the reason the case was opened? Some cases they do open and then close them automatically and others they require a answer. Some more information is needed to give you a proper answer.
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Old 07-02-2010
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Check out my thread here:


I had basically the same thing happen to me. Do you have enough in the account to cover the refund? Or a card on file Ebay can charge?

For me they waited a month and a half until the paypal account that recieved the payment had enough balance to cover the refund.

Guess they got tired of to many people walking away from the their paypal accounts when they went negative.
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