Buyers who message you many times a day?

[rsot]

If a buyer asks too many questions that 1) are nonsense or 2) are already written in the description, I dont bother with them - too many other things going on to fulfill this kind of request.

I do solid customer service but as the saying goes...give them an inch and they will want a foot - they begin pestering you thinking they are the only things in your life

[accutinting]

I feel like everyone is reading each others mind on this one. This can be such a hassle with buyers as the pre-sale questions almost never add up to sales for me either. I just got in a never ending conversation with a customer for custom work and when I messaged him he responded every time within seconds. I swear about 40 messages between us within a matter of 2-3 days. What happened in the end? You guessed it....he disappeared. I rarely run into this, but I'm always skimming through my messages to see if I have any buyer issues.

[Hercules]

^^^^Count yourself as lucky. Those buyers end up being a bigger pain in the end.
Best buyers: Pay fast, leave good feedback, never ask questions.

[MM78]

Still waiting for the height Sandy! --->

Originally Posted by Sandy D

I had one who asked how tall is the item

Description reads

8x4x2

Is it really hard to know which one is the height.

Or does LWH not being used anymore?

And it is clear in the picture what the smaller part is.



Second message, you never answered me.

Third message, still waiting for the height.

Fourth message, do you want to sell this item or not.

Logged on, told them what the height was etc.

Message back, nevermind, some fool just jumped the bid 80.00 on it.

Thought he was going to steal it, did not happen.

[jamblix]

Originally Posted by stanislav

"Potential" buyers who ask too many questions should be ignored. In fact it has been proven already from my experience that buyers who ask a lot of questions will turn out out to be the biggest troublemakers if something goes wrong.

Same here, the buyers who ask tons of questions are the ones who cause problems later. I get a bad feeling though if I don't answer the questions. If they do end up buying then they might tag you in communication DSR.

[boost]

Yea my block list is growing all the time. You can usually tell the trouble makers from the first message that you get. And if they contact me after they bid saying they put in the wrong amount and to cancel their bid, I sure do cancel their bid...then block them. Have had that happen with 3 different bidders.

It is not hard to get your bid correct the first time...you have to confirm it twice. Soooo, sorry I don't want your business. Too many questions, stupid questions, yadda yadda....blocked.

[AmazonStealth]

Originally Posted by jamblix

Same here, the buyers who ask tons of questions are the ones who cause problems later. I get a bad feeling though if I don't answer the questions. If they do end up buying then they might tag you in communication DSR.

Yup, exactly. I sold an item to a buyer, and over 72 hours, they asked me 28 questions. All of which clearly could have been answered in the listing. Also in the listing I supplied around 30 detailed photos, as well as a pinpoint description. Buyer ended up complaining about the most miniscule things, and ended up leaving a neutral. What a fuc!ing joke. Sell online long enough and you know when to ignore a customer as you know they are a negative feedback bomb waiting to explode.

[Sandy D]

Originally Posted by MM78

Still waiting for the height Sandy! --->

Sorry, it has already been sold.

[Sandy D]

Originally Posted by AmazonStealth

Yup, exactly. I sold an item to a buyer, and over 72 hours, they asked me 28 questions. All of which clearly could have been answered in the listing. Also in the listing I supplied around 30 detailed photos, as well as a pinpoint description. Buyer ended up complaining about the most miniscule things, and ended up leaving a neutral. What a fuc!ing joke. Sell online long enough and you know when to ignore a customer as you know they are a negative feedback bomb waiting to explode.

This is ridiculous. I can usually smell out a problem customer from the start by the questions they ask so I prepare myself for an potential pita customer.

I am not usually like this as I try to keep everyone happy in most cases but I recently had someone buy and 1930's item and they wanted a discount because they said the item LOOKS like it is 80 years old and shows some of wear. Duh, stupidazz it is 80 years old and has been used for 80 years and my description clearly states Item circa 1930s Shows signs of age and has signs of being used.

Some people just have too much time on their hands or are the "professional buyers" of ebay I talk about.