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Old 12-27-2012
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Default Ebay Top Rated Power Seller

I've have this account for a while, was Top Rated Power Seller a while back but due to being busy in exams and other life issues I stopped selling as much for a little while. Due to lesser transactions I lost my Top Rated Seller rating and lost my 20% fee discount as well although I've been a Power Seller throughout.

Now I've been selling steadily for the past month and today I got an email from Ebay that I've achieved the Global Top Rated Seller rating

However, I don't see any discounts being mentioned in my Seller Dashboard, it still says 0% there, so what's going on?

Will the discount take effect from my next invoice, it says I'm on track for my next invoice date Jan 20, 2013, but doesn't show any discount.

Please shed some light, thanks!
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Old 12-27-2012
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Nice problem to have
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Same thing happened to me but the discount showed the following month.
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The discount will be applied on the next invoice.
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Old 12-28-2012
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Thanks so there is no need for me to contact them and have them look through my stealth account right? The discount will show up eventually?
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Old 12-28-2012
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Should kick in automatically - I would not risk calling them up
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Quote:
Originally Posted by rsot View Post
Should kick in automatically - I would not risk calling them up
Thanks, just to confirm that's I should avoid contacting them for any matters even in future right?
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Old 12-29-2012
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Another question is that if I don't offer a return/money back option for my listings, would that effect my Top Rated status or discount?
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I believe you need to put a 14 day money back return.
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Can someone else confirm this as well please?
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Old 12-29-2012
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Yes, just what yotano said. You need to offer 14 day money back return
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Old 12-30-2012
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Thanks for the help guys will start doing that now I guess
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Quote:
Originally Posted by munrznnw View Post
Thanks for the help guys will start doing that now I guess
Just do it anyways, ebay buyers can return stuff even when you post "no returns accepted". So might as well do it and qualify for your 20% discount and higher searches. Those 2 benefits will more than add to the return stuff. Your sales will increase and average selling price will increase on your items.
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Old 12-30-2012
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I assume this account is based in the US, even though you're in Pakistan? Because Pakistani (or any other country) accounts do not qualify for Top Rated Discounts, only US accounts do.
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Quote:
Originally Posted by munrznnw View Post
Another question is that if I don't offer a return/money back option for my listings, would that effect my Top Rated status or discount?
Does not matter whether you offer it or NOT - eB still requires you to accept returns...and they will enforce it if buyers complain :(
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Quote:
Originally Posted by imjustme View Post
I assume this account is based in the US, even though you're in Pakistan? Because Pakistani (or any other country) accounts do not qualify for Top Rated Discounts, only US accounts do.
UK has TRS Discounts
And a minimum 7 day returns policy unlike the US 14 day
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I know what you all are saying that's exactly why I have started to offer it now lol

This is a Canadian account by the way
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Old 12-31-2012
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Quote:
Originally Posted by munrznnw View Post
Can someone else confirm this as well please?
And in addition to that if I'm not mistaken you also need to have a 1 business day turn around or shipping time on top of your 14 day return policy to qualify for the 20% discount.
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Old 12-31-2012
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Worth rechecking that policy enwayne
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Quote:
Originally Posted by enwayne View Post
And in addition to that if I'm not mistaken you also need to have a 1 business day turn around or shipping time on top of your 14 day return policy to qualify for the 20% discount.
Already offering that
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