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Originally Posted by jenupy2j That's what I wonder too. I have received so many threats from buyers who I refuse to give refund after 45 days. I can only imagine 100's of complains to trading standards from buyers on ebay. Makes me wonder if they actually bother to look into this.
In the End I just gotta give them a partial refund just to survive! | As Noneother has stated my priority would be to find out why your receiving so many threats in this time period over faulty / non working goods .
There is an issue somewhere that needs resolving.
If you are giving the customer an inch they will take a mile hence the threats.
If your products are good they will not feel there is room to exploit .
But if they are failing after 60 - 90 days then look at it from there point of view .
50 quid is not a lot to us but to some its a massive amount and if they buy a new item they expect it to last past 90 days .
And if the account is not stealth then yes the trading standards will be interested if they have had a few complaints.
(Another reason you should never trade on ebay unless in stealth)
I would refund in full then seriously look at the quality of what im selling to avoid any further troubles.
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