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Old 09-27-2012
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Default Buyer demand a refund after 60 days

Hello everyone
I sent a 120$ package without tracking about 68 days ago, the buyer said he did not receive the product. If I don't send him the money what can possibly happen? The 45 day protection has expired and he can't leave me a neg, I don't really believe him, but I did said "I will refund you", can I just not refund him and nothing will happen?

Thanks.

Last edited by Fullon; 09-27-2012 at 01:57 PM.
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Old 09-27-2012
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Some people can do a chargeback with a credit card which is around 100-120 days after the transaction -.-
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Except that chargeback, anything eBay/pp can do to me or they will just deny his request unless he chargeback from the CC company?
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Old 09-27-2012
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Since you agreed to the refund, eBay MAY side with him if he opens a complaint. Did you have any type of tracking to show proof of delivery? Why did you agree to the refund?

Also, the buyer COULD do a chargeback anytime up to 180 days after the purchase. In the case of a chargeback the decison is NOT made by eBay/PayPal, it is made by the buyer's credit card company. They almost ALWAYS side with their customers.

Last edited by jeffweico; 09-27-2012 at 07:21 PM.
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Yeah I know, I believe odds are small he had that amount in his pp balance, he has 4 fb and never sold item before. If he had that money in his balance, does it means he has much less chance to get the mony back?
He sends a message, then disappears for 10 days, and then come back again... Has anyone here experienced a buyer that just gave up for the refund or they always do that chargeback?! I know that after 60 days he can't even pm me, is that so?
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You did agree with the refund - meaning you did agree that you did not ship the item.
Find a way to refund that buyer and stay out of trouble | OR | raise your hand and make a wish that that buyer will disappear again - but forever this time.

It will absolutely cause a problem.

P/S: I love that buyer.
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Old 09-28-2012
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I don't believe him because suddenly he says after almost 2 months he did not receive the product after he sees I have a feedback says "Did not get the product. full refund given. 5/5" He just jumps on it! If that would be true he wouldn't disappear like that. I will offer him just $80 out of the $119 to see if he accepts that, then I know he lied, fair right?
I gained 30+ fb with my supplier. How can I use a receipt of delivery? It's sucks because my supplier won't take it on himself so that transaction costs me $190 if I refund him.

Rampage since you love him so much, I can get his number for you... he is dutch

Last edited by Fullon; 09-28-2012 at 07:05 PM.
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Quote:
Originally Posted by Fullon View Post
I don't believe him because suddenly he says after almost 2 months he did not receive the product after he sees I have a feedback says "Did not get the product. full refund given. 5/5" He just jumps on it! If that would be true he wouldn't disappear like that. I will offer him just $80 out of the $119 to see if he accepts that, then I know he lied, fair right?
I gained 30+ fb with my supplier. How can I use a receipt of delivery? It's sucks because my supplier won't take it on himself so that transaction costs me $190 if I refund him.

Rampage since you love him so much, I can get his number for you... he is dutch
lol funny, but true xD
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Old 09-30-2012
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Sorry to hear it man. I recently had a buyer who made a chargeback 170 days after his purchase. He did not even send me a message on ebay or email. I just got informed by paypal he has filed for a chargeback and they refunded him $200. They took it away from my paypal account. I did not check that stealth email in the meanwhile as I did not sell anything on it in the past 4 months so I could not even respond in time. I basically lost $200
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Old 09-30-2012
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Quote:
Originally Posted by KoltiKolt View Post
Sorry to hear it man. I recently had a buyer who made a chargeback 170 days after his purchase. He did not even send me a message on ebay or email. I just got informed by paypal he has filed for a chargeback and they refunded him $200. They took it away from my paypal account. I did not check that stealth email in the meanwhile as I did not sell anything on it in the past 4 months so I could not even respond in time. I basically lost $200
This is why I love having all my stealth emails on my phone.
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