Invisible ebay listings on the mobile eBay APP!!! - MUST READ
"I accidentally found out today that any search done via the mobile app ONLY shows listings with FREE P&H. Any listing that has P&H is simply never displayed. It doesn't matter what sort criteria you select, (Best Match, Price + postage: lowest first, ending soonest etc), your listing is simply non-existent as far as the eBay mobile app is concerned.
I contacted eBay customer support and they admitted that there was a technical issue that they already knew about. I don't know how long they've known about this. When I asked what sort of timeframe a fix will be implemented in, I was told that she couldn't say. When I said that this was costing me sales and continues to do so, she commiserated, but I couldn't even get the vaguest idea of when this problem will be addressed and technically resolved.
If you list with FREE P&H, your listing will show up on the mobile app.
If you add P&H, your listing becomes invisible.
If you have the mobile app, and have listings that include P&H, then do a search by description for items you sell and see for yourselves.
The more people that report this fault to eBay, the sooner it's likely to be fixed and ultimately should benefit your sales. You can't sell something on eBay if it simply doesn't show up to people searching for the product you're selling. " It was posted 10 days ago by an ebay seller with almost 7000 feedback, and it is from the ebay Australia experience.
But may also be applicable to other eBay sites. The reason is this: the default setting, when the eBay app is installed on a mobile, is to show listings with "FREE POSTAGE" only.
Now we all know eBay buyers aren't the smartest bunch, so this may be worth looking into.
Last edited by cookiecutter101; 06-28-2013 at 02:43 PM.
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