 Buyer is threatening me
OMG.
So I have this new buyer who just registered on eBay to buy my product.
He paid, I sent the item. He received it and he emailed me the next day that he doesn't like the item and he wants to send it back at my expense and he wants a full refund. He also said that he thinks I sent something else than what he purchased but than he described the item what he received and it is exactly the same what I wrote in the description. I also sold more than 50 of the exact same item and I received great feedbacks from buyers. Even eBay sellers purchased this item from me and they never complained that the item was not as described.
So I sent him an email and I told him that we sent him the item what he purchased. I told him that we never had any complain before but I told him he can send it back if he wants it but he must pay for the shipping and shipping charges are not refundable.
He emailed me back and he told me that I lost my ..... mind. He told me that I should know that customers are always right, no matter what. He told me that he is going to post my email on eBay so every can see what kind of seller I am. He told me if I don't give him a full refund he'll contact eBay, BBB and everyone he can think of until someone will stop me from selling.,
He is so new that he doesn't even know that he could file a dispute with PayPal. I wish he would. PayPal would also tell him that he must send the item back at his expense.
 | 
