I sold a ps3 a few weeks back and the buyer responded back two days before the 45 day time limit hit saying that it was not as described and broken. We tried working it out and the deadline to ask for ebay support to work it out was the 30th of September. He just now raised it up to ebay customer support the date being 10/5/13. Am I still going to have to refund him or what is going on? Ebay told me they would have a case decision within 48 hours. How are they going to go about having a case decision when the time limit is already up?
The complete step-by-step guide to get back to selling today!
Ebay refunded my buyer and now they are asking me to give them their money back. Will they withdraw automatically or will they set up a payment plan. As I do not have the current funds in my account to pay ebay back on the spot. Will they draw my account into the negative?
Ebay refunded my buyer and now they are asking me to give them their money back. Will they withdraw automatically or will they set up a payment plan. As I do not have the current funds in my account to pay ebay back on the spot. Will they draw my account into the negative?
Your account will go negative in all likelihood (eB will take it in one shot) - speak to eB to get it solve or implement the payment plan.
Open Case and dates 
