eBay selling manager pro change

Dazzler87 · #1 03-10-2014

i print invoices from eBay selling manager pro and have done for a while now, my printers been broke for a week so I've been writing addresses on myself but I received my new printer this morning and went to print an invoice of and it has my name and stealth address on it for some reason, all the margins are messed up again and now the address don't print onto the sticky Label, a problem I had a while back,

Does anyone know how to get it back to normal so it don't show my name and address? I've checked other accounts and there all fine but the account where it has changed I recently opened an eBay shop, could this have caused it to change?

blueuk · #2 03-10-2014

Are you selecting the correct invoice? As there are a couple, one of which prints the sellers name and address on it too.

Re margins, that depends on what labels your using. Mine the tops set at 45 and left 40. That prints on my buyers address label everytime!

I have all the headers and footers blank too.

blueuk · #3 03-10-2014

And having an eBay shop wont be the cause!

Dazzler87 · #4 03-10-2014

Yeh I'm selecting the right one, I've been using it accross lots of accounts for around 6 months, but on my main account it's suddenly started to show my name and address on it

Dazzler87 · #5 03-10-2014

Wow this has f**ked me right up, tried everything I can but still shows

(from:my name and address) on 2 parts of the invoice, anyone else had this problem?

Would be greatful if anyone can help us out her I've got 100's of invoices needing to be printed out.