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Yay! A new record for me
 

A customer wrote me email demanding refund for something she bought SIXTEEN months ago.

Re: Yay! A new record for me
 

Unless if eBay pushes this one. I had a customer who came back 2 months later, PayPal notified me and said, it was my choice to refund because claim time was already past. The case dropped out without any success.

Re: Yay! A new record for me
 

You better refund them IMMEDIATELY. NO QUESTIONS ASKED.

It is your responsibility to give all products to customers for free.

Who needs money?

Re: Yay! A new record for me
 

Sixteen months....I wouldn't even remember what i sold then! lol.

Re: Yay! A new record for me
 

my mind is misbehaving at the moment about what to tell this loon.....

Re: Yay! A new record for me
 

Re: Yay! A new record for me
 

What a joke.....I wouldn't even respond at 16 months, just invites aggravation

Re: Yay! A new record for me
 

.............................. :snicker:

Re: Yay! A new record for me
 

I had recently buyer contacting me 5 month later asking me for a refund. I told him to go **** himself! If someone contacted me 16 month later I'd burn their house.

Re: Yay! A new record for me
 

What was the reason for wanting a refund by the way?

Re: Yay! A new record for me
 

The transaction will no longer be showing on eBay anyway..but you better add him to your blocked bidder list I case he gets nasty..

Re: Yay! A new record for me
 

If I were you, I was refund the money. For couple of $$$ you don't want ebay to get involved. Ebay gives more priority to buyers than sellers. Just refund it and keep yourself hassle free from Ebay...

Re: Yay! A new record for me
 

but but but but.......

We do not know the value of the item.

Some of mine are over US$500.

Hell will be freezing over before I would do anything but put the bidder on the blocked list.

:smash:

Re: Yay! A new record for me
 

I agree, keep them out of your buyers list.

Re: Yay! A new record for me
 

He just discovered that it was SNAD. He says it was SNAD when he got it, but he was out of the country.

Re: Yay! A new record for me
 

Yeah, this is a $300 item, not something you can just eat the loss on.....

Ah well, this acct has 0 negs and 0 opened eBay cases in the last 6 months. If it comes to that I'll take a hit i guess. But I shouldn't since eBay and Paypal both have 45 days to open disputes.

Re: Yay! A new record for me
 

Just curious what SNAD is or means :s

Re: Yay! A new record for me
 

It means

Significantly Not As Described.

SNAD

Means for buyers to attempt to get a refund by way of dispute.

:pout:

Re: Yay! A new record for me
 

Out of the country for 16 months but still buying a bunch of sh!t he can't use/touch/see.

Such a legit story.

Re: Yay! A new record for me
 

Thanks, evey day I learn something new :thumb:

Re: Yay! A new record for me
 

Anytime

:welcome;

Re: Yay! A new record for me
 

I would fight it just for the principle of the thing. Make the policies work in your favor..