Help With Dealing with Return Request - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Platform Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 03-12-2015
Restriction's Avatar
Junior Member
 
Join Date: Aug 2011
Posts: 71
Thanks: 0
Thanked 4 Times in 4 Posts
Activity: 0%
Longevity: 71%
iTrader: (0)
Default Help With Dealing with Return Request

Ive had a return request from some dodgy buyer who dosent want to pay the postage. If i dont pick it up, ebay will just issue the buyer the full amount

At the same time the buyer refuses to release the goods to a pickup courier if i send one up, saying he wants the refund first..Tryna be smart

what can i do to protect myself? or to make hime send the goods back himself
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 03-12-2015
Subscribed [VIP]
 
Join Date: Mar 2015
Posts: 23
Thanks: 4
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 49%
iTrader: (0)
Default Re: Help With Dealing with Return Request

Depends on if the reason of the return request was your fault. Was it because you listed the item wrong or something along those lines? Or was it his fault such as he purchased the wrong item? if it was me I would pick up the postage cost (within reason) as long as its not a 60 dollar postage fee. I would then offer to pay half. The reason I would just pay the postage is so he doesn't leave negative feedback. That hurts you in the long run. But I would not send a refund without getting the item back first. If all else fails call ebay. theres a slim chance it will be helpful, but it doesn't hurt to try.
__________________
www.completecommerceguide.com
Your complete guide to making money on ebay and amazon.
Reply With Quote
  #3  
Old 03-12-2015
MU
 
Join Date: Mar 2015
Posts: 129
Thanks: 7
Thanked 24 Times in 20 Posts
Activity: 0%
Longevity: 49%
iTrader: (0)
Default Re: Help With Dealing with Return Request

Ebay rules state, no return, no money back. So if he dont return it, then you dont have to refund. Nor can he leave bad feedback. SO let him open a case and politely offer a prepaid return label. He refuses, escalate it to ebay. They will bounce it out, if he refuses. Then block the sob from all accounts.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Return request cancelled? j311 eBay Discussion! 3 11-11-2014 11:48 AM
Return request incorrect ceebee UK eBay & Paypal 14 10-20-2014 10:03 PM
Will this return request give me a defect? What do I do? john44 UK eBay & Paypal 5 10-19-2014 08:51 AM
Return request - How to handle? TonyAlmeida Amazon 6 03-09-2013 09:54 AM


Aspkin Group

All times are GMT -5. The time now is 08:33 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58