Re: Seller Performance Status Quote:
Originally Posted by Dmshark25 What was your problem area for the defects, anything specific?? | My problems were
2 Opened cases for items not as described
2 Return Requests: items not as described
Example, I'm selling a woman's bathrobe (sold them 10+ in December without any problems, then this month one buyer opened the case that the bathrobe was poor quality). The other one was my fault, I uploaded the wrong photo which didn't fit the description.
I refunded both buyers with no problems, I actually let the second buyer keep the item plus I gave them a full refund.
and
3 Requests: items not received (these where in December, when they were lost in the mail, or stuck somewhere), all the buyers received full refunds immediately.
1 Low detailed seller ratings for item as described
1 Neutral Feedback
and
1 Transaction I canceled
This comes to 6,12%
So, I need to sell as many items (low cost) as possible this month, without any defects. I just hope this will be enough for next month evaluation.
Thank you!
|